Equipment Rental Specialist

Sunbelt Rentals • West Seneca, NY

1d

About The Position

The Equipment Rental Specialist is an inside sales role supporting telephone and walk-in customers who need to rent construction and industrial equipment. The position serves as a frontline customer contact: understanding equipment needs, negotiating rental terms, and placing orders. It also requires strong administrative skills and a professional attitude to deliver customer satisfaction. The role offers steady hours and potential overtime, with opportunities for career growth through outside sales or operational management tracks. Sunbelt Rentals provides on-the-job training for eligible employees.

Requirements

• High school diploma or GED.
• Valid driver’s license.
• Familiarity with various types of construction and industrial tools and equipment.
• Strong customer service and telephone skills.
• Solid computer and administrative skills.
• Ability to meet the physical demands of bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors or outdoors when required.

Nice To Haves

• Previous equipment rental industry experience.
• Successful completion of the DOT Qualification process.
• Bilingual ability, such as Spanish, may be preferred in some locations.

Responsibilities

• Assist telephone and walk-in customers with rentals of construction and industrial equipment.
• Understand customers’ equipment needs, negotiate rental terms, and place orders.
• Provide professional customer service and help ensure customer satisfaction.
• Perform administrative tasks related to customer service and rental orders.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) match
• Paid volunteer time
• Short-term and long-term disability insurance
• Accident, life, and travel insurance
• Flexible spending options
• Tuition reimbursement
• Employee Assistance Program (EAP)
• Length of Service Awards
• 12–25 vacation days depending on years of service
• 5 sick days
• 6 holidays
• 2 half-day holidays
• 2 floating holidays
• 1 inclusion day
• 1 volunteer day

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED