On-call Banquet Server-1

Pyramid Global HospitalityWesley Chapel, FL
Onsite

About The Position

Pyramid Global Hospitality is seeking a motivated Banquet Server to join their team at the Saddlebrook Resort. This role involves setting up, serving, and breaking down banquet rooms for various functions. The resort, a 480-acre property near Tampa, Florida, is known for its upscale accommodations, athletic facilities, and car-free walking village environment. The company emphasizes a 'People First' culture, offering a supportive and inclusive work environment with opportunities for growth and development.

Requirements

  • 2-4 years of food service experience, preferably Banquet service.
  • Experience in a 4-star, 5-star venue with synchronized service.
  • Knowledge of wine, beer, cocktails, and spirits.
  • Ability to work under pressure in a fast-paced environment.
  • Passion for creating an exceptional experience for all guests.
  • Excellent communication skills.

Responsibilities

  • Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and putting out table centerpieces.
  • Serve food and clear tables, including picking up food from the back hall and carrying trays.
  • Break down banquet rooms, including bussing tables, putting away dirty linen and centerpieces, and vacuuming.
  • Clean the back hall and organize storerooms.
  • Set up AM or PM break stations with coffee, tea, snacks, and beverages.
  • Assist with event room setup according to meal period and table needs.
  • Perform food & beverage preparation duties such as preparing condiments and brewing coffee.
  • Serve food and beverages to guests.
  • Remove dishes, glasses, silverware, and other items from tables/countertops and take them to the kitchen.
  • Clean and sanitize tables and/or counters & seats after guests are finished.
  • Explain menu items, cooking methods, and ingredients.
  • Take into consideration any special requests and dietary issues made by the guest.
  • Provide general property information.
  • Offer a warm and sincere welcome/farewell for all guests.
  • Interact with staff in a professional manner, assisting other departments with necessary information.
  • Ensure final quality check on food and beverage items prior to serving guests.
  • Monitor assigned tables for customer satisfaction, quality, and additional service.
  • Address any guest issues promptly and with high concern.
  • Provide assistance to other event and restaurant staff as needed.
  • Maintain constant awareness of safety issues (e.g., broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons).

Benefits

  • Comprehensive health insurance
  • Retirement plans
  • Paid time off
  • On-site wellness programs
  • Local discounts
  • Employee rates on hotel stays
  • Ongoing training and development opportunities
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