On-call Banquet Server-1

Pyramid Global Hospitality•Wesley Chapel, FL

6d•Onsite

About The Position

Pyramid Global Hospitality is seeking a motivated Banquet Server to join their team at the Saddlebrook Resort. This role involves setting up, serving, and breaking down banquet rooms for various functions. The resort, a 480-acre property near Tampa, Florida, is known for its upscale accommodations, athletic facilities, and car-free walking village environment. The company emphasizes a 'People First' culture, offering a supportive and inclusive work environment with opportunities for growth and development.

Requirements

2-4 years of food service experience, preferably Banquet service.
Experience in a 4-star, 5-star venue with synchronized service.
Knowledge of wine, beer, cocktails, and spirits.
Ability to work under pressure in a fast-paced environment.
Passion for creating an exceptional experience for all guests.
Excellent communication skills.

Responsibilities

Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and putting out table centerpieces.
Serve food and clear tables, including picking up food from the back hall and carrying trays.
Break down banquet rooms, including bussing tables, putting away dirty linen and centerpieces, and vacuuming.
Clean the back hall and organize storerooms.
Set up AM or PM break stations with coffee, tea, snacks, and beverages.
Assist with event room setup according to meal period and table needs.
Perform food & beverage preparation duties such as preparing condiments and brewing coffee.
Serve food and beverages to guests.
Remove dishes, glasses, silverware, and other items from tables/countertops and take them to the kitchen.
Clean and sanitize tables and/or counters & seats after guests are finished.
Explain menu items, cooking methods, and ingredients.
Take into consideration any special requests and dietary issues made by the guest.
Provide general property information.
Offer a warm and sincere welcome/farewell for all guests.
Interact with staff in a professional manner, assisting other departments with necessary information.
Ensure final quality check on food and beverage items prior to serving guests.
Monitor assigned tables for customer satisfaction, quality, and additional service.
Address any guest issues promptly and with high concern.
Provide assistance to other event and restaurant staff as needed.
Maintain constant awareness of safety issues (e.g., broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons).