On Call Banquet Server
HEI Hotels and Resorts•Tampa, FL
•Onsite
About The Position
Assist Banquet Manager in the serving of guests during banquet functions to ensure a positive guest experience. The Westshore Grand, A Tribute Portfolio Hotel, is a unique and stylish hotel that defines an authentically modern Florida lifestyle. The Westshore Grand offers distinctive, luxurious Florida-inspired design, as well as an energetic and service-minded atmosphere. Conveniently located in the Westshore business district, just five miles from downtown Tampa and the Tampa Convention Center, our hotel is ideal for business and for play.
Requirements
- Hotel experience preferred.
- Must be willing to “pitch-in” and help co-workers with their job duties and be a team player with or without reasonable accommodation.
- Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
- Knowledge of the appropriate table settings and serviceware.
- Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
- Ability to remember, recite and promote the variety of menu items.
- Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
- Ability to operate beverage equipment, e.g., coffee maker with or without reasonable accommodation.
- Ability to stand for long periods of time with or without reasonable accommodation.
- Effective verbal and written communication skills.
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Responsibilities
- Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.
- Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
- Greet guests and respond to requests in a friendly and courteous manner.
- Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet.
- Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
- Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
- Replenish beverages as necessary, and check with guests for overall satisfaction.
- Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.
Benefits
- Free meals
- Complimentary parking
- Monthly birthday and anniversary celebrations
- Hotel room discounts throughout the Marriott, Starwood, and Ritz Carlton portfolios
- Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
- Vision insurance programs through EyeMed
- Vacation, Sick and Holiday programs
- Pet insurance through the ASPCA
- Supplemental, Spousal and Child Life insurance
- Short and Long-Term Disability plans
- 401(k) Savings Plan with matching funds
- Discounts through our 'YouDecide' and Hotel Room Discount programs
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
