Commercial Channel Manager (40591)

Emser Tile • Los Angeles, CA

9d • Remote

About The Position

Emser Tile LLC, a nationwide distributor of ceramic tile and natural stone, is seeking an Omni Channel Manager. This remote position reports to the corporate office in Los Angeles, California. The role develops and manages relationships with in-store and online merchants to grow Emser’s sales through omni-channel partnerships. The manager owns assigned customer relationships, creates promotional and marketing plans, works across functions to support inventory needs, and pursues profitable sales growth in the DIY mass merchant category. The position requires a customer-focused, organized, self-motivated, goal-oriented professional who can manage a demanding workload and meet the needs of the business beyond the end of a regular business day.

Emser provides healthcare coverage, a 401(k) plan, paid vacation and holidays, paid volunteer time, life and AD&D insurance, and voluntary short- and long-term disability coverage. The company also offers professional training and encourages internal advancement and mobility.

Requirements

• Successful history of driving sales through omni-channel channels.
• Business acumen, including understanding margins and the fundamentals of a profit and loss statement.
• Experience motivating and developing sales.
• Ability to meet sales targets and goals.
• Familiarity with industry rules and regulations.
• Strong organizational skills.
• Results-driven and customer-focused approach.
• Strong leadership skills.
• Bachelor of Science in Business Administration or a related field.
• Regular, predictable attendance.
• Ability to manage time to meet business needs; the position may require work beyond a regular business day.

Nice To Haves

• Knowledge of the tile, flooring, or home improvement industry.

Responsibilities

• Develop strong relationships with in-store and online merchants and drive Emser sales through those relationships.
• Create and own assigned omni-channel relationships with current and future customers.
• Manage promotional calendars across assigned customers to drive sales.
• Maintain working relationships with in-store and online merchants.
• Develop action plans with Emser merchants to drive creative marketing campaigns.
• Collaborate with Logistics and Operations to forecast and maintain inventory needed to support sales.
• Work with the VP of Omni Channel to create a budget intended to generate immediate market sales.
• Add new customers in the DIY mass merchant category to Emser’s portfolio.
• Use existing relationships to accelerate growth of the Omni Channel business.
• Apply best-in-class practices to drive new in-store and online business.
• Drive sales at agreed-upon margins to ensure the Omni Channel business is profitable.
• Review customer contracts and agreements with Legal and the VP of Omni Channel to protect Emser’s interests and ensure sales are profitable.
• Build strong relationships with Emser employees to support cross-functional collaboration.
• Manage time to meet business needs and adhere to company work hours, policies, procedures, and professional-staff conduct rules.
• Perform other tasks as required or assigned.

Benefits

• Healthcare coverage, including medical, prescription drug, vision, and dental care.
• 401(k) plan.
• Paid vacation time.
• Paid holidays.
• Paid volunteer time.
• Life insurance.
• AD&D insurance.
• Voluntary short- and long-term disability.
• Ongoing professional training and opportunities for internal advancement and mobility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager