Commercial Channel Manager

Emser Tile • West Hollywood, CA

10d • Remote

About The Position

Emser Tile is seeking a channel manager to develop customer relationships and grow sales through in-store and online channels. This remote position reports to the corporate office in Los Angeles, California. The role owns assigned relationships with current and future customers, manages promotional calendars, and works across the business to support profitable sales growth. It requires a customer-focused, organized, self-motivated, goal-oriented professional who can manage business needs beyond a regular workday. The position has no direct reports.

Emser Tile is a nationwide distributor of ceramic tile and natural stone. The company describes a challenging and rewarding professional environment and offers ongoing professional training and opportunities for internal advancement and mobility. The job posting refers to the position as both Commercial Channel Manager and Omni Channel Manager.

Requirements

• Successful history of driving sales through omni-channel business.
• Proven business acumen, including understanding of margins and the fundamentals of a profit and loss statement.
• Experience motivating and developing sales.
• Ability to thrive in a busy environment and be highly organized, self-motivated, and goal-oriented.
• Ability to meet sales targets and goals.
• Familiarity with industry rules and regulations.
• Excellent organizational skills.
• Results-driven and customer-focused approach.
• Strong leadership skills.
• Bachelor of Science in Business Administration or a related field.
• Regular, predictable attendance is an essential function of the job.
• Ability to manage time to meet business needs; the posting states that the position is time-consuming and does not stop at the end of a regular business day.

Nice To Haves

• Knowledge of the tile, flooring, or home improvement industry.

Responsibilities

• Develop strong relationships with merchants, both in-store and online, and drive Emser sales through those relationships.
• Create and own assigned omni-channel relationships with current and future customers.
• Manage promotional calendars across assigned customers to drive sales.
• Maintain working relationships with in-store and online merchants.
• Develop action plans with Emser merchants for creative marketing campaigns.
• Collaborate with Logistics and Operations to forecast and maintain inventory needed to support sales.
• Work with the VP of Omni Channel to create a budget intended to generate immediate market sales.
• Add new customers in the DIY mass merchant category to Emser’s customer portfolio.
• Use existing relationships to accelerate omni-channel business development.
• Apply best-in-class practices to grow new, in-store, and online business.
• Drive sales at agreed-upon margins to keep the omni-channel business profitable.
• Review customer contracts and agreements with Legal and the VP of Omni Channel to protect Emser’s interests and ensure sales are profitable.
• Meet sales targets and goals.
• Adhere to company work hours, policies, procedures, and rules governing professional staff behavior.
• Perform other tasks as required or assigned.

Benefits

• Healthcare coverage, including medical, prescription drug, vision, and dental care.
• 401(k) plan.
• Paid vacation time.
• Paid holidays.
• Paid volunteer time.
• Life insurance.
• AD&D insurance.
• Voluntary short- and long-term disability coverage.
• Ongoing professional training and opportunities for internal advancement and mobility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager