About The Position

The Officer, Safety and Security interacts daily with everyone entering the facility, including customers, employees, visitors, and vendors, maintaining a courteous and professional demeanor. The role protects facility safety and security by controlling access, monitoring alarm and CCTV systems, conducting inspections and patrols, documenting activity, responding to incidents, and provisioning access for authorized individuals. Work is scheduled Friday through Monday, from 6 p.m. to 4 a.m. Training, uniforms, footwear, duty gear, and personal protective equipment are provided.

Requirements

  • Must meet all requirements, including customer-contracting requirements that require U.S. citizenship.
  • Effective communication skills to clearly convey messages and requirements to customers and share information among team members.
  • Ability to multitask across different security and ticket queue systems as work tasks change throughout the day.
  • Attention to detail and ability to follow documented processes and Iron Mountain’s safety code.
  • Technology aptitude and ability to perform basic computer data entry.

Nice To Haves

  • Preferred experience with access control systems and ticketing system software.

Responsibilities

  • Prevent unauthorized individuals and vehicles from entering the facility or restricted areas using security technology.
  • Monitor safety, security, and fire alarm systems and onsite CCTV, and respond as needed.
  • Conduct visual inspections of key assets and locations through roving foot and vehicle patrols inside and outside the facility, throughout the year and in all weather conditions.
  • Document daily activity and report significant security and safety incidents.
  • Assess and de-escalate situations that may threaten the safety or security of anyone at the facility.
  • Electronically provision temporary or permanent access for authorized individuals.
  • Interact professionally and courteously with customers, employees, visitors, and vendors.

Benefits

  • 401(k)
  • Employee Stock Purchase Plan
  • Medical, dental, and vision benefits beginning on Day One
  • Employee Assistance Program
  • Annual merit increases
  • Two weeks of paid vacation
  • Seven paid holidays plus sick pay
  • Professional development and training
  • Referral program
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