Office Systems Coordinator III/IV

Ventura County•Ventura, CA

6d•Onsite

About The Position

The Ventura County District Attorney's Office is seeking a forward-thinking technical leader for the Office Systems Coordinator III/IV role. This position will bridge the gap between complex network infrastructure and daily legal operations, driving departmental efficiency through expertise in system automation and a foundational understanding of AI technologies. The ideal candidate will be a proactive problem-solver capable of managing high-level projects independently, such as hybrid cloud migrations and cybersecurity hardening, while also providing mentorship and supervision to technical staff in a mission-driven environment. This role supports and coordinates tasks related to office automation systems, requiring a working ability to conduct feasibility studies, problem analysis, conceptual systems design, micro-computer programming, occasional systems maintenance and repair, and analysis/recommendations for new equipment purchases and vendor liaison.

Requirements

Extensive to progressively responsible experience in automated office systems coordination which has led to the acquisition of the required knowledge, skills, and abilities.
Excellent written communication skills must be demonstrated in the application and responses to the supplemental questions.
Experience with Design, configuration, and administration of Microfocus ZENWorks, CheckPoint Harmony, VMware ESXi, and Microsoft Windows Servers.
Experience with PowerShell, Scripting, and Task Automation.
Experience with Azure/M365 administration; DHCP; DNS; and Active Directory (Group Policy and User/Group Management).
Knowledge of cybersecurity frameworks (e.g., NIST, CJIS) and endpoint protection.
Evaluation of complex network requirements and resolving LAN, WAN, and Internet-related connectivity issues.
Foundational understanding of AI concepts, prompt engineering, and the ethical/security considerations of AI integration in a government or legal environment.
Knowledge of AI capabilities, limitations, and practical applications (e.g., data summarization, workflow automation) within a professional office environment.
Thorough (OSC III) to comprehensive (OSC IV) knowledge of Modern office procedures and automated equipment.
Thorough (OSC III) to comprehensive (OSC IV) knowledge of Micro-computer programming and systems design.
Thorough (OSC III) to comprehensive (OSC IV) knowledge of Software and hardware products and their use in office automation, i.e. Microfocus ZENWorks, CheckPoint Harmony, VMware ESXi, and Microsoft Windows Servers.
Thorough (OSC III) to comprehensive (OSC IV) knowledge of Project management.
Working (OSC III) to comprehensive (OSC IV) ability to Perform abstract reasoning.
Working (OSC III) to comprehensive (OSC IV) ability to Make arithmetic calculations rapidly and accurately.
Working (OSC III) to comprehensive (OSC IV) ability to Perform minor systems maintenance/repairs.
Working (OSC III) to comprehensive (OSC IV) ability to Develop independence in the responsible performance of assigned duties.
Working (OSC III) to comprehensive (OSC IV) ability to Develop and maintain effective working relations with others.
Working (OSC III) to comprehensive (OSC IV) ability to Understand and work with personal business computers in the office environment.
Working (OSC III) to comprehensive (OSC IV) ability to Perform complex analysis and design for integrated systems in the office environment.
Working (OSC III) to comprehensive (OSC IV) ability to Communicate effectively orally and in writing including preparing technical reports.
Provide lead supervision to others (OSC III).
Provide supervision to others (OSC IV).
Working ability to Coordinate all facets of micro-computer-based system development and direct the efforts of others in meeting related goals (OSC IV).
Working ability to Implement and administer security programs to protect sensitive legal data.
Working ability to Train new users.

Nice To Haves

Office Systems Coordinator III: completion of pertinent office systems coursework with four (4) or more years of related experience.
Office Systems Coordinator IV: completion of pertinent office systems coursework with five (5) or more years of related experience to include one (1) year of supervisory experience.
An Associate's degree or 30 semester units in information systems or a related field from an accredited college or university may substitute for one (1) year of experience.
A Bachelor's degree or 60 semester units in information systems or a related field from an accredited college/university may substitute for two (2) years of experience.

Responsibilities

Coordinates software product and hardware configuration and installation of individual personal computers, local area networks, and cloud-based environments.
Provides technical assistance for user interface of office systems and large computer systems with ITSD specialists.
May perform feasibility studies, minor systems design, and micro-computer application development as required by the department/agency.
May provide occasional systems maintenance and repair.
May assist (OSC III) or assists (OSC IV) management of department/agency in establishing priorities and planning office automation needs.
Assists with vendor liaison, coordinates technical evaluation of products and product procurement with the Information Technology Services Department (ITSD).
May perform micro-computer programming functions for users.
May develop training programs, conduct training sessions, and train department/agency personnel on automated office systems use.
May troubleshoot ongoing department/agency problems associated with automated office systems and refer repairs to Information Systems staff.
Provides data communication analysis and support.
Develops systems procedures for department/agency users.
May supervise applications under development by staff.
May perform the most complex functions and provide supervision to subordinate staff (OSC IV).
Implements and monitors cybersecurity protocols to ensure compliance with governmental data standards.