Office Systems Associate 2

Konica Minolta Business Solutions, U.S.A., Inc. • Greenwood Village, CO

5d

About The Position

Konica Minolta is hiring an Office Systems Associate 2 in the Indianapolis area to maintain, repair, install, and troubleshoot Konica Minolta office equipment and production machinery. The role includes technical diagnostics, break/fix service, hardware removal, and connectivity troubleshooting at customer sites within an assigned territory. The associate uses and maintains tools and gauges, tracks inventory, keeps customers informed about scheduling, documents service visits and account updates, and collaborates with Account Management to resolve customer issues. The position offers paid hands-on and computer-based training on current and upcoming technology products and services, along with exposure to IT networks and opportunities for career growth. A $1,500 sign-on bonus is offered.

Requirements

• 0–2 years of experience servicing or repairing office equipment or machinery.
• High school diploma/GED or equivalent experience.

Nice To Haves

• A+ or N+ certification.
• Exposure to IT networks.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products, including technical diagnostics, break/fix service, installation, hardware removal, and connectivity troubleshooting.
• Use and maintain tools and gauges to repair and diagnose production machinery.
• Drive to customer sites within the assigned territory.
• Track inventory supplies and keep customers informed about scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques, and productivity.
• Log service visits and document updates in Konica Minolta systems for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

Benefits

• $1,500 sign-on bonus.
• Paid training.
• Competitive car allowance program and paid mileage.
• Company-provided laptop and phone.
• Paid holidays, vacation, and sick time.
• Medical and dental benefits.
• 401(k).
• Employee assistance program.
• Tuition reimbursement.
• Inclusive and flexible workplace environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED