Office Support Staff

Millennium Physician Group•Port Charlotte, FL

About The Position

Office Support Staff provides essential administrative and data-entry support for home health patient care operations. The role enters and reviews patient and clinical information in the Patient Management System, including referrals, admissions, care plans, orders, recertifications, and discharges. It also maintains confidential medical records, prepares daily reports, performs general clerical duties, and cross-trains across Management Information System functions to support an efficient workflow. The position calls for an organized, dependable, detail-oriented person who can manage deadlines in a fast-paced office environment with frequent telephone communication. It primarily involves sedentary desk work, with occasional standing, walking, stooping, light lifting, and travel.

Requirements

  • High school education.
  • At least six months of office experience.
  • Typing and other clerical skills.
  • Strong written and verbal communication skills.
  • Ability to manage deadlines in a fast-paced office environment with frequent telephone communication.

Responsibilities

  • Enter patient information into the Patient Management System in a timely manner and review data regularly as directed.
  • Enter and review clinical information, including referrals, admissions, readmissions and re-instatements, care plans, verbal orders, re-certifications, discharges, and patients-not-admitted, as directed.
  • Maintain the confidentiality of patient medical information.
  • Cross-train for all Management Information System functions.
  • Perform clerical duties such as sorting, filing, and photocopying records.
  • Print reports daily.
  • Perform other duties as directed.
  • Become knowledgeable about the Agency’s organization, functions, and services.
  • Comply with the Agency dress code policy.
  • Report to work at assigned or scheduled times and follow procedures for absence notifications and time-off requests to maintain efficient workflow.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan with matching
  • Employer-paid life insurance
  • Short- and long-term disability coverage
  • Paid time off
  • Floating holidays
  • Paid major holidays
  • Employee Assistance Program (EAP)
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