Medical Office Support Staff

Freeman Health System

11d

About The Position

The Medical Office Support Staff (MOSS) provides medical office support for all Ozark Center offices. The role greets and assists individuals and helps ensure the office operates effectively and smoothly while balancing the needs of clients and providers. The MOSS performs and maintains medical office duties and demonstrates a warm, welcoming, empathetic, and hopeful attitude that conveys a philosophy of dual recovery. The role serves individuals impacted by a variety of behavioral health issues, recognizing that those served may have experienced trauma affecting their development and adjustment.

The listed duties describe the general nature and level of work and are not a comprehensive inventory of all duties, responsibilities, or qualifications. Other duties may be assigned.

Requirements

• High school diploma or equivalent.
• Demonstrate a warm, welcoming, empathetic, and hopeful attitude conveying a philosophy of dual recovery.
• Recognize that individuals served may have experienced trauma affecting their development and adjustment.

Nice To Haves

• One year of medical office experience or billing experience.

Responsibilities

• Receive incoming phone calls, check voicemail, and distribute phone messages as applicable.
• Maintain the electronic scheduling calendar for follow-up appointments and reschedule appointments as needed.
• Collect payments for services at the time of appointment.
• Follow HIPAA standards when securing protected health information.
• Enter data accurately and in a timely manner.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED