Office Support Specialist 2026-01377

State of Wyoming•Cheyenne, WY

4d•Onsite

About The Position

The Laramie County District Attorney's Office is seeking highly motivated, organized, and professional applicants for an Office Support Specialist position. Under the direction and supervision of the District Attorney and Deputy District Attorney, this position serves as the primary point of contact for incoming phone calls, visitors, and legal documents. This position performs a wide range of general office, administrative, and legal support duties with limited supervision. Responsibilities include greeting and assisting the public, victims, witnesses, defense attorneys, and law enforcement personnel while maintaining professionalism, confidentiality, and exceptional customer service. The Office Support Specialist also provides agency-specific legal and administrative support requiring a strong understanding of applicable rules, regulations, policies, procedures, and office operations within the District Attorney’s Office. The ideal candidate will possess excellent communication skills, strong attention to detail, the ability to manage multiple priorities, and a commitment to serving the public in a fast-paced legal environment.

Requirements

Knowledge of applicable federal, state, and local laws, codes, regulations, and policies, technical processes, and procedures related to the departments.
Knowledge of general office skills plus a comprehensive knowledge of pertinent rules, regulations, policies, and procedures.
Knowledge of techniques for providing a high level of customer service.
Knowledge of office procedures, standards, and practices.
Knowledge of legal concepts, terminology, principles, and procedures.
Knowledge of Microsoft Word, Excel, and computer programs.
Ability to work independently with frequent interruptions.
Skill in the operation of multi-line telephone, data entry, computer, and related office equipment.
Skill in organization and establishing priorities.
Skill in writing correspondence and attention to detail.
Skill in working with the public and ability to communicate effectively with a wide variety of people, including victims and witnesses of crimes, especially in difficult situations or times of high stress.
Skill in record keeping.
2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II
Associate's Degree (typically in Business)
0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II

Nice To Haves

Progressive work experience in Business Office Communications
Progressive work experience in the criminal justice system

Responsibilities

Acts as a specialist in the assigned area, performing general office and reception duties, including legal secretary responsibilities.
Receives and reviews incoming documents, ensuring proper filing in the document database.
Resolves problems and makes recommendations for improvements.
Performs specialized tasks and coordinates general office functions related to the District Attorney's Office.
Maintains and reviews case files to determine actions to be taken.
Evaluates information for accuracy.
Files legal documents with the appropriate courts.