Office Support Specialist

Reach Inc•Plymouth, MA

1d•Onsite

About The Position

Your responsibilities as Office Support Specialist are pivotal. You'll be in charge of handling and coordinating all administrative tasks across the organization. Collaboration with different departments will be a key part of your job, helping to keep things running smoothly, improve processes, and create a productive workplace atmosphere. Your leadership and organizational abilities will ensure the administration department functions effectively and supports the organization's overarching goals. The Office Support Specialist promotes and displays the agency’s mission and basic philosophy of individual validation and empowerment through respectful interaction.

Requirements

Working or life experience with people living with developmental disabilities
Must be a high school graduate
An Associate or some college-preferred
Valid Driver's License
Polished communication skills, both oral and written
Excellent computer skills are required/Microsoft Office suite, google calendar, Relias
Attention to detail
Ability to multitask throughout the day
Minimum 3+ years of office administrative/ management experience
Ability to learn new and interesting concepts and processes across multiple departments

Nice To Haves

An Associate or some college

Responsibilities

Greet all visitors entering the REACH Building in a pleasant and welcoming manner
Answer calls to the REACH office pleasantly and politely
Assist visitors with their REACH business needs as required
Announce the visitor’s presence to the appropriate REACH employee
Complete understanding of the office phone system features and administrative tools, Initiate updates to the phone system as necessary and with periodical checks
Oversight of communal office spaces and reception area, ensuring all areas are neat and organized
Oversight of Tech room including supplies, in office printers, Copy machine maintenance
Supply chain facilitation
Perpetuate office confidentiality/HIPPA guidelines
Communicate daily office attendance
Participate in the Fundraising committee and complete assigned needs and obligations
Schedule and plan, set up, and work all events.
Reach website maintenance and posts
Maintain the process of internal ticketing system
Oversight of Management meeting minutes
Distribute mail and deliveries
Maintain all phone lists
Coordinate and communicate with department heads to understand their administrative needs and ensure timely delivery of services
Assist in maintaining and update organizational policies
Process Monthly mileage sheets and monthly food stamps
Maintain current certifications and training session in Relias training platform
Assist in bulk mailings several times a year
Tasks assigned by the President