Office Support Specialist

SPS • Seattle, WA

5d

About The Position

The Field Support Specialist/Office Support Specialist provides backup coverage across regional sites and supports service level agreements by delivering front-desk, logistics, print-production, and workplace services. The role may involve welcoming guests and clients, managing lobby flow and security protocols, routing calls, handling shipments and chain-of-custody procedures, operating multifunction print devices, and keeping shared workplace areas and supplies ready for use.

This is a mobile role requiring regional travel between SPS sites, including travel between sites after arriving at the employee’s home location when business needs require it. Assignments may involve same-day requests and varying schedules. The position calls for dependable transportation, comfort with active work and lifting, adaptability, and the ability to remain composed and find useful work during downtime. Duties and responsibilities may change at any time with or without notice.

Requirements

• At least 2 years of experience in office services, hospitality, or logistics.
• High school diploma or equivalent.
• Comfort using MS Office and learning proprietary digital systems.
• Access to reliable transportation; regional travel is mandatory.
• Ability to handle same-day assignments and varying schedules.
• Comfort being on your feet and lifting up to 25 pounds, or up to 50 pounds with a teammate.
• Proactive approach to finding work during downtime and ability to stay calm under pressure.

Responsibilities

• Provide a concierge-style experience for guests and clients.
• Manage lobby flow and security protocols.
• Route calls globally.
• Manage the lifecycle of inbound and outbound shipments.
• Follow manual and electronic chain-of-custody procedures for high-priority packages.
• Operate multifunction devices for printing, binding, and digital scanning.
• Perform proactive equipment maintenance and manage toner.
• Keep conference rooms, pantries, and common areas ready for use.
• Manage inventory and ensure supplies are stocked.
• Provide backup coverage across regional sites.
• Travel between SPS sites within the assigned region as business needs require.

Benefits

• Career growth opportunities and opportunities to learn new skills.
• Learning and development.
• Employee recognition programs.
• Paid time off; full-time employees receive a minimum of 80 hours per calendar year, with amounts potentially increasing based on tenure or assigned account.
• Employee and client referral bonuses are available to current employees.
• Medical, dental, and vision coverage.
• HCFSA, DCFSA, and HSA.
• Commuter transit and parking pre-tax plans.
• Supplemental life insurance and life insurance.
• Accident insurance, critical illness insurance, and hospital indemnity.
• Legal program and identity theft protection.
• Pet discounts and pet insurance.
• Group home and auto insurance.
• Employee assistance program.
• Short-term disability.
• Education discounts.
• 401(k) with matching.
• Entertainment discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED