Office Support Specialist - Sheriff's Office

Rice County•Faribault, MN

About The Position

The Office Support Specialist is the initial point of contact for the Sheriff’s Office, providing reception services and prompt, efficient assistance to the general public. The role screens visitors entering the secure environment, answers inquiries and general phone calls, and directs visitors and callers to appropriate people or departments. It also provides confidential clerical and administrative support across the Sheriff’s Office, including limited records duties during staff absences and support for the Records and Civil Process units.

Requirements

High school diploma or general education degree.
Two to three years of clerical and business administration experience, or related office experience.
Ability to receive Public Notary within six months of hire.

Nice To Haves

Associate’s degree in Administrative Assistant and Support, Business Administration, or Public Administration.
One to two years of related experience in the public sector and/or county or city government.

Responsibilities

Provide reception-area coverage and customer service for the Sheriff’s Office.
Identify and screen visitors entering the secure environment and direct them to the appropriate location.
Answer the Sheriff’s Office general phone lines, respond to inquiries, and direct the public to appropriate individuals or departments.
Maintain office forms and inventories, and order office supplies, including printer and copier toner.
Send and receive packages and mail for Sheriff’s Office personnel.
Provide professional, confidential clerical and administrative support to the Sheriff’s Office.
Process initial public data requests.
Provide administrative and clerical support to the Records and Civil Process units.
Process initial gun permit applications and accept civil process materials, including collecting fees.
Perform fingerprinting for civil purposes and collect applicable fees.
Serve as a Public Notary for Sheriff’s Office personnel.
Complete limited records duties during staff absences and perform other duties as necessary.