Sheriff's Support Specialist III - Sheriff's Office

Clark County, Washington•Univeter, GA

1d•$28 - $38•Hybrid

About The Position

The Sheriff’s Support Specialist III performs responsible and sensitive administrative and support work for the Clark County Sheriff’s Office, maintaining the confidentiality and security of information as required by law. Current openings are in the Public Disclosure Unit, which responds to records requests under the Washington Public Records Act and assists with reviewing, analyzing, and redacting body-worn camera video. Other possible assignments include Accreditation, Drug Task Force, HR & Training, Offender Registration, and Civil Process. Duties and assignments may vary by division; the role may serve as the senior person in a work group or have continuing responsibility for divisional functions and services. The position requires interpreting and applying policies, regulations, and laws; researching and analyzing information; working accurately under statutory deadlines; and communicating effectively. It requires sustained reading, careful documentation, attention to detail, multitasking, and prioritization. The employee may encounter sensitive or graphic written, audio, and video records, including crime-scene and criminal-activity depictions, violence, people in distress, flashing lights, and rapid or disorienting movement. The typical schedule is weekdays on day shift, with some overtime potentially required. A hybrid remote schedule may be possible after successful completion of training. The Sheriff’s Office operates 24 hours a day, seven days a week, and assignments and scheduling are based on a seniority bidding process. This recruitment will establish an eligibility list for vacancies. The position is represented by the Sheriff’s Support Guild.

Requirements

High school graduation or GED.
United States citizenship or Permanent Resident Alien status.
Three to five years of responsible, advanced administrative support experience, including office and support functions such as multi-line telephone, email and internet, word processing, spreadsheets, databases, records management, and accounting.
Proficiency with MS Word, Outlook, and Excel, and significant experience with other applications, including spreadsheet and database management systems.
Strong oral and written communication and interpersonal skills.
Strong attention to detail and ability to document work precisely.
Ability to interpret, apply, explain, and adhere to policies, regulations, and laws.
Ability to analyze and interpret records requests and research complex information.
Ability to operate video and audio editing software.
Ability to establish and maintain cooperative and effective working relationships and work consistently with Clark County Sheriff’s Office principles.
Ability to master complex services and functions, guide and assist employees, and evaluate and improve service delivery, procedures, systems, organizational approaches, and record keeping.
Ability to develop and demonstrate effective customer service techniques for in-person and telephone contacts.
Ability to maintain confidentiality.
Ability to obtain Central Computerized Enforcement Service System (ACCESS) Level II Certification within six months of hire.
Ability to obtain Washington Association of Public Records Officers certification within three years of hire; some travel for training may be required.
Ability to focus on reading for extended periods, multitask, prioritize, and complete work within specific statutory deadlines.
Ability to work with records that may contain sensitive or graphic content.
Certain specialized positions, such as Civil Division, require the ability to obtain notary public status.
Certain assignments may require cashiering and basic bookkeeping skills.

Nice To Haves

Two to four years of college or business school training.
Experience in law enforcement, corrections, or public services.
Prior experience responding to public records requests.
Experience involving significant interaction with the public, law and justice agencies, and other local government.
Knowledge of federal, state, and local laws governing access to public records, privacy, and records retention.
Knowledge of general office procedures and practices, advanced problem-solving based on guidelines and procedures, applicable computer applications, business/legal correspondence, legal terminology, and law-and-justice-system functions and terminology.
Education or equivalent experience in video editing.

Responsibilities

Interpret and respond to public records requests.
Use records management systems and collaborate with internal partners to gather and compile requested records.
Read, interpret, and apply state and federal laws concerning privacy, confidentiality, and public-record access.
Examine and evaluate paper and electronic documents, photographs, audio recordings, and video recordings.
Apply redactions to confidential documents and use video and editing software to redact confidential audio and video material.
Prepare professional business correspondence and other documents.
Gather and compile information and prepare reports and analyses in response to problems or assignments.
Provide direct customer service in complex service areas, including in-person and telephone contacts.
Develop and maintain computer databases or manual records systems.
Use spreadsheets and software to track, analyze, and report quantitative information.
Process forms, applications, service requests, and payments.
Develop or recommend policies, systems, work procedures, and methods; implement new procedures and systems and train staff.
Coordinate and organize meetings, activities, and functions.
Assist, guide, or train other employees.
Maintain confidentiality and the security of information.
Perform multiple duties accurately under strict timelines and statutory deadlines.