Sheriff's Support Specialist

County of Yolo • Woodland, CA

4d

About The Position

The County of Yolo is recruiting for one regular, full-time Sheriff's Support Specialist at the Yolo County Sheriff's Office. Under general supervision, the position performs and coordinates administrative support activities, assists with basic information technology and telecommunications matters, and conducts research and other support work as assigned. Incumbents handle difficult, complex, or sensitive assignments independently and without immediate supervision. The role differs from the Sheriff's Records Clerk in its emphasis on research, equipment inventory and tracking, and support for information technology and telecommunications requests.

Requirements

• Two years of increasingly responsible clerical experience in an office environment; experience in a law enforcement agency is preferred.
• Possession of a valid California Driver's License.
• Must pass a background investigation as specified by the Department of Justice and Sheriff's-Coroner's Department policy.
• Knowledge of office procedures, methods, and equipment, including computers and applicable software such as word processing, spreadsheets, databases, the Internet, and specialized applications related to the assignment.
• Knowledge of English usage, spelling, grammar, and punctuation; social media; basic record-keeping techniques; and online research techniques.
• Ability to research and evaluate work problems, gather and analyze information, and recommend solutions.
• Ability to develop and maintain cooperative, effective working relationships; communicate clearly and concisely verbally and in writing; and apply customer service skills, identify customer needs, and follow up on commitments.
• Ability to learn to create engaging website and social media content; prepare and maintain records; prioritize work assignments; and reason logically and critically.

Nice To Haves

• Clerical experience in a law enforcement agency.

Responsibilities

• Receive, log, and respond to Sheriff's Office information technology and telecommunications helpdesk requests; troubleshoot basic concerns; act as an account authority; coordinate requests with County information technology staff; and assist with new technology system implementations.
• Assist with maintaining and managing the Sheriff's Office website and social media platforms, including developing relevant web content.
• Track and maintain computer equipment, hardware, software, and telephone inventories; conduct bi-annual physical inventories; update records; and ensure computers have software appropriate to assigned staff.
• Inventory, order, and configure cell phones and equipment; order accessories; and provide basic technical support to Sheriff's Office staff.
• Perform clerical accounting functions supporting financial reports, grants, vendor cost proposals, and related work.
• Conduct online research on topics including law enforcement practices, grant applications, and vendor selections.
• Collaborate and communicate with County personnel, local law enforcement agencies, vendors, and others on Sheriff's Office and regional law enforcement matters.
• Perform related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed