Office Support Specialist (Part Time)

Greene County Public Health•Xenia, OH

15h•$17 - $23•Onsite

About The Position

Promotes and supports population health by providing a variety of clerical, administrative and technical support services to internal and external clients; answering phones; scheduling appointments, interviewing internal and external clients to establish needed services: establishing and maintaining files; issuing birth and death certificates, EBT cards, and permits and licenses; and drafting and editing correspondence.

Requirements

High School Graduate or General Education Degree (GED): Required
12 plus months of experience in administrative/clerical functions
Microsoft Office required.
Valid driver's license.

Nice To Haves

Health District Information System (HDIS), and Virtual Intelligence Pro (VIP) to be obtained upon hire.
National Incident Management System (NIMS)/Incident Command System (ICS) 100, 200 and 700.a required within six months of hire.

Responsibilities

Timely, regular, and consistent attendance.
Project a positive and professional image. Provide respectful customer service to external and internal clients.
Evaluate information on applications and forms to verify completeness and accuracy.
Instruct customers in the completion of appropriate forms.
Answer questions for the public regarding program policies, procedures, regulations, birth and death records, and permitting and licensing.
Utilize appropriate methods for interacting effectively and professionally with people of all ages and from diverse cultural, socioeconomic, educational, racial, and ethnic backgrounds, sexual orientations, lifestyles and physical abilities.
Awareness of the impact of programs and services to clients and the community.
Perform light to moderate numerical calculations involving reconciling accounts, electronic form submission; program billing and/or other applications.
Assist account clerks with the receipt of fees and payments. Maintain records of applications made or fees collected.
Comply with federal, state, and health district policies, procedures, and regulations.
Assist in the training of other team members.
Adhere to Occupational Health and Safety and Health Administration standards relevant to job duties, such as exposure to bloodborne pathogens.
Participate in professional and workforce development opportunities.
Use quality improvement (QI) and performance management (PM) processes and/or techniques to improve the effectiveness of programs and services including but not limited to creating, implementing and evaluating performance standards and identifying, implementing and assessing QI projects.
Inform internal and/or external clients over the telephone, in writing or in-person of established policies, procedures, for obtaining certificates, EBT, licenses, or permits.
Perform routine data entry or other office support activities, including creating, faxing, sorting, photocopying, distributing, or filing documents and mail distribution.
Maintain and stock adequate supplies of forms, licenses, permits or other required materials.
Obtain heights, weights and finger stick for hemoglobin blood value.
Provide clerical support to other departments as needed.
Responsibilities include other duties as assigned including but not limited to participation in Accreditation requirements and responding to emergency events.