Clinic Office Support (Part-time)

City of FishersFishers, IN
Hybrid

About The Position

The City of Fishers Health Department Clinic Office Support staff serve as a point of contact for clients seeking health services. This part-time office support position provides courteous, efficient, and confidential support for clinic registration and appointment scheduling. Accuracy, professionalism, and discretion are essential in this role.

Requirements

  • High school diploma or GED required
  • Prior customer service or administrative experience required
  • Ability to sit or stand for extended periods
  • Occasional lifting of up to 25 pounds
  • Strong customer service and interpersonal skills
  • High level of attention to detail and accuracy
  • Ability to handle sensitive, confidential, and emotionally sensitive situations with professionalism
  • Proficiency with computers, electronic records systems, and basic office software
  • Ability to multitask and work efficiently in a fast-paced environment
  • Clear verbal and written communication skills

Nice To Haves

  • Experience in a healthcare or public health setting preferred

Responsibilities

  • Greet and assist clients in person and by phone in a professional, respectful manner
  • Register clients for health department services, programs, and clinics
  • Schedule appointments and assist with clinic flow
  • Answer general questions regarding health department services and programs
  • Maintain accurate, organized, and secure records and files
  • Handle payments, fees, and basic cash handling as required
  • Provide administrative support to health department staff as needed
  • Assist during high-volume clinics or public health events, including evenings or weekends if required
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