Veterinary Clinic Support Specialist (Part-time)
About The Position
Works under the general direction of an assigned supervisor at the Memphis Animal Shelter to assist the pet nursing and veterinary team with daily operational tasks to ensure efficient clinic workflow and quality animal care. Handles incoming calls from the public relating to basic animal shelter services. Provides accurate information in a clear and concise manner in accordance with policies to customers. Provides callers and patrons with additional resources and alternatives available. Maintains clinic inventory and notifies staff of supply shortages. Assists in administering animal care services in accordance with policies on a daily, ongoing, and as needed basis. Assists with handling and placing animals with different temperaments and health conditions in temporary receiving areas. Records and maintains accurate medical and animal records in a log in accordance with policies. Conducts follow-up calls to no-shows for evaluation purposes. Provides daily cleaning and feeding for animals temporarily housed in the intake area. Maintains neatness and cleanliness in areas such as kennels, treatment areas, and clinic spaces. Stays current on updated promotions, shelter services, shelter programs and adoption efforts.
Requirements
- Ability to handle incoming calls from the public relating to basic animal shelter services.
- Ability to provide accurate information in a clear and concise manner in accordance with policies to customers.
- Ability to provide callers and patrons with additional resources and alternatives available.
- Ability to maintain clinic inventory and notify staff of supply shortages.
- Ability to administer animal care services in accordance with policies on a daily, ongoing, and as needed basis.
- Ability to handle and place animals with different temperaments and health conditions in temporary receiving areas.
- Ability to record and maintain accurate medical and animal records in a log in accordance with policies.
- Ability to conduct follow-up calls to no-shows for evaluation purposes.
- Ability to provide daily cleaning and feeding for animals temporarily housed in the intake area.
- Ability to maintain neatness and cleanliness in areas such as kennels, treatment areas, and clinic spaces.
- Ability to stay current on updated promotions, shelter services, shelter programs and adoption efforts.
Responsibilities
- Assist the pet nursing and veterinary team with daily operational tasks.
- Ensure efficient clinic workflow and quality animal care.
- Handle incoming calls from the public relating to basic animal shelter services.
- Provide accurate information in a clear and concise manner in accordance with policies to customers.
- Provide callers and patrons with additional resources and alternatives available.
- Maintain clinic inventory and notify staff of supply shortages.
- Administer animal care services in accordance with policies.
- Handle and place animals with different temperaments and health conditions in temporary receiving areas.
- Record and maintain accurate medical and animal records in a log in accordance with policies.
- Conduct follow-up calls to no-shows for evaluation purposes.
- Provide daily cleaning and feeding for animals temporarily housed in the intake area.
- Maintain neatness and cleanliness in areas such as kennels, treatment areas, and clinic spaces.
- Stay current on updated promotions, shelter services, shelter programs and adoption efforts.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
