Office Support Specialist I

Commonwealth of Massachusetts•Northampton, MA

2d•Onsite

About The Position

The Department of Developmental Services (DDS) is hiring an Office Support Specialist I to provide administrative support to Commonwealth Community Services (CCS), which provides residential, clinical, and health-related services to people with intellectual disabilities. The position supports the Director of CCS, the Assistant Director, Program Managers, and Residential Supervisors across five programs: Berkshire Service Group, Commonwealth Program, Hampden County Program, Pioneer Valley Homes, and Southwest Valley Community Homes. The position is located in Northampton, Massachusetts, and is scheduled Monday through Friday from 8:00 a.m. to 4:00 p.m., with Saturdays and Sundays off. The role requires at least two years of full-time or equivalent part-time administrative work experience, subject to the education substitutions described in the posting. DDS works to create opportunities for people with intellectual and developmental disabilities, including Autism Spectrum Disorder, to participate fully in their communities. The agency serves more than 43,000 people and oversees approximately 5,500 staff and public funds.

Requirements

At least two years of full-time, or equivalent part-time, administrative work experience, or an equivalent combination of experience and the listed education substitutions.
An associate's or higher degree in business administration, business management, or public administration may substitute for the required experience.
An associate's or higher degree in a field other than business administration, business management, or public administration may substitute for a maximum of one year of required experience.
Education toward a degree is prorated based on the proportion of degree requirements completed; educational substitutions are permitted for a maximum of two years of required experience.
Recommended candidates must successfully complete pre-employment screening, including a Commission for the Protection of Persons with Disabilities Abuse Registry Search, CORI criminal background check, and fingerprint-based national background check.

Responsibilities

Operate standard office machines and equipment.
Schedule staff for trainings and handle related arrangements, including reserving space, ensuring equipment is operational, and maintaining employee attendance documentation.
Assist with training new employees upon hire.
Provide administrative assistance to CCS management and clinical teams.
Provide administrative support to the Office Support Specialist II.