Office Support Coordinator - General Admin
About The Position
Perform administrative and office support activities for the department and/or managers and supervisors to facilitate the efficient operation of the organization. At Heart to Heart Hospice, we provide “Compassionate Care from Our Hearts to Yours.” Our employees enhance the lives of patients with life-limiting illnesses and their loved ones, during a time when compassionate care is needed most. We are dedicated to making a difference in the lives of employees, offering the opportunity to be associated with caring teammates, and creating positive contributions in each community we serve.
Requirements
- High school diploma or its equivalent required
- Minimum of 1 year of office experience
- Ability to work with other employees and provide customer focused support for field agencies
- Ability to prioritize work responsibilities efficiently and consistently
- Familiar with Microsoft Outlook, Word, Excel, and computer literacy
- Organized work habits, ability to multi task with accuracy
- Ability to work independently and multi-task in fast paced environment
Nice To Haves
- EMR and/or healthcare experience a plus
Responsibilities
- Answer, screen and transfer inbound phone calls with effective customer service and professional skills
- Receive and direct visitors and clients
- General clerical duties including, but not limited, to photocopying, fax and mailing
- Maintain electronic and hard copy filing system
- Retrieve documents from filing system
- Handle requests for information and data
- Create new entries as needed
- Deliver via interoffice methods
- Communicate with internal staff
- Work with and support other team members
- Support staff in assigned project-based work
- Maintain confidentiality in all aspects of client, staff and agency information
- Provide high level of customer service and professionalism
- Abide by and demonstrate the company Mission and 12 Heart’s Desires through both behavior and job performance on a day-to-day basis
- Participate in all mandatory staff in-services and meetings
- Maintain compliance with internal annual education requirements (Heart to Heart University/Relias)
- Timely submission of all documentation
- Conduct all business activities in a professional and ethical manner
- Performance of other duties as required
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
