Office Admin Coordinator

Window World • Pittsburgh, PA

1d • Onsite

About The Position

Join the Window World Team. Window World is seeking a motivated, detail-oriented, and customer-focused professional to join our Pittsburgh team as an Office Administrative Coordinator. This is an excellent opportunity to become part of the Moran family, a group of six Window World locations dedicated to delivering an exceptional customer experience while fostering a supportive, family-oriented workplace culture. We provide comprehensive training, ongoing support, and opportunities for professional growth to help our team members build long-term careers. Window World is America's Exterior Remodeler, offering quality windows, doors, siding, roofing, shutters, and more, with over 200 locations nationwide. Since 1995, our promise has remained constant: “Superior Products, Professionally Installed, at a Guaranteed Low Price.” Window World is a full-service exterior remodeler and has sold and installed over 21,000,000 windows to date, including 1,000,000 windows annually since 2009. Window World's products have earned the Good Housekeeping seal for quality. As we celebrate over 25 years in the industry, Window World is proud to offer a comprehensive suite of products for a true exterior transformation. Each locally owned and operated Window World sells custom products in customers’ homes, then manages every step of the process through product ordering and final install. Customers enjoy Window World’s professional and honest sales process as well as top-notch product installations and service, all from a single company.

Requirements

• Friendly, professional demeanor with a positive and energetic attitude
• Previous customer service experience required
• Data entry experience preferred
• Strong attention to detail and organizational skills
• Ability to learn new systems quickly and thrive in a fast-paced environment
• Excellent communication and multitasking abilities
• Proficiency with basic computer applications and office software required

Responsibilities

• Receive, review, and process new sales contracts from the Sales Department
• Enter and maintain accurate customer and project information within Window World's CRM system and QuickBooks
• Schedule customer measurement appointments via phone and text communication
• Process customer payments and accurately record transactions in CRM and QuickBooks
• Manage accounts receivable and follow up on outstanding customer balances
• Provide administrative support and perform additional office duties as assigned

Benefits

• 401(k) matching
• Health insurance
• Paid time off
• Performance-based incentives tied to attendance and key performance metrics
• Quarterly team-building events
• Weekly team meetings that encourage collaboration, idea sharing, and continuous improvement
• Competitive biweekly pay
• 401(k) retirement plan
• Major medical insurance
• Dental and vision insurance
• Colonial Life supplemental insurance options
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed