Office Support Coordinator - General Admin

Heart to Heart Hospice•Houston, TX

5d•Onsite

About The Position

Perform administrative and office support activities for the department and/or managers and supervisors to facilitate the efficient operation of the organization.

Requirements

High school diploma or its equivalent required
Minimum of 1 year of office experience
Ability to work with other employees and provide customer focused support for field agencies
Ability to prioritize work responsibilities efficiently and consistently
Familiar with Microsoft Outlook, Word, Excel, and computer literacy
Organized work habits, ability to multi task with accuracy
Ability to work independently and multi-task in fast paced environment

Nice To Haves

EMR and/or healthcare experience a plus

Responsibilities

Answer, screen and transfer inbound phone calls with effective customer service and professional skills
Receive and direct visitors and clients
General clerical duties including, but not limited, to photocopying, fax and mailing
Maintain electronic and hard copy filing system
Retrieve documents from filing system
Handle requests for information and data
Create new entries as needed
Deliver via interoffice methods
Communicate with internal staff
Work with and support other team members
Support staff in assigned project-based work
Maintain confidentiality in all aspects of client, staff and agency information
Provide high level of customer service and professionalism
Abide by and demonstrate the company Mission and 12 Heart’s Desires through both behavior and job performance on a day-to-day basis
Participate in all mandatory staff in-services and meetings
Maintain compliance with internal annual education requirements (Heart to Heart University/Relias)
Timely submission of all documentation
Conduct all business activities in a professional and ethical manner
Performance of other duties as required