ID Office Support Assistant (Student Wage)

University of Virginia • Charlottesville, VA

103d • Onsite

About The Position

An ID Office Support Assistant provides technical and administrative support for the department’s technology operations. This position is ideal for students who enjoy problem-solving, assisting others with technical issues, and working with data. Provide first-level support to staff and students (in-person, over the phone, or via email.) Assist with data entry, data validation, and reporting tasks. Document and track technical issues. Maintain and update internal knowledge base and documentation. Support project work with attention to detail and follow-through. Maintain confidentiality and handle sensitive information appropriately.

Requirements

• Current undergrad UVA student
• Resume and Cover Letter required

Responsibilities

• Provide first-level support to staff and students (in-person, over the phone, or via email.)
• Assist with data entry, data validation, and reporting tasks.
• Document and track technical issues.
• Maintain and update internal knowledge base and documentation.
• Support project work with attention to detail and follow-through.
• Maintain confidentiality and handle sensitive information appropriately.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED