Student Office Assistant

The University of New Mexico • Albuquerque, NM

22h • Onsite

About The Position

The Student Office Assistant will handle a variety of front-desk and administrative duties, including front-desk operations, serving as an information resource, providing administrative support, performing clerical tasks, participating in marketing/outreach, and maintaining the office. The maximum schedule is typically 20 hours per week, with shifts scheduled in 2–4-hour blocks between Monday-Friday, 8:00 AM - 5:00 PM. Students may also be assigned to work at the UNM Testing & Training Center as needed.

Requirements

• MUST have a Work-Study Award for Spring 2026. Please provide proof of the award with your application.
• Demonstrated willingness to learn new systems and follow through with assigned tasks.
• Strong customer service, interpersonal, and professional phone skills.
• Technical Knowledge of MS Office (Word).
• Ability to stay organized, maintain strong attention to detail, and handle confidential content.
• Striving for and maintaining a positive, solution-oriented professional mindset.

Nice To Haves

• Previous office experience or familiarity with UNM systems.
• Knowledge and experience with Excel and Outlook.

Responsibilities

• Manage high-volume foot traffic and inquiries, primarily focused on first-time and transfer students in a friendly and professional manner.
• Provide accurate information, clear directions to campus resources and services, and answer phones professionally.
• Offer general administrative support, including filing, reporting supply needs for ordering, and providing assistance to the Office of Advising Strategies.
• Perform office duties such as typing, document formatting, inputting data, and preparing welcome packets.
• Actively participate in the planning, promotion, and staffing of 2-3 outreach events per semester, fostering community among transfer students.
• Occasional light cleaning and organizing of the office and lobby and supplies.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed