Office Specialist

State of Nebraska•Kearney, NE

3d•Onsite

About The Position

At the Youth Rehabilitation and Treatment Center in Kearney, we're not just about words – we're about action! Our team are the driving force behind the transformation, inspiring youth to believe in themselves and the endless possibilities that await them. Together, let's empower youth to embrace their strengths and chart a course to success. You'll work alongside youth with complex behaviors on their journey toward healing, growth, and stability. Through structure, mentorship, and compassion, you’ll help youth develop the skills and mindset needed to become successful, law-abiding citizens. Our Mission: “Help youth live better lives through effective services, giving youth the chance to become law-abiding citizens.” If you're passionate about positively influencing future generations, this is your opportunity to be part of something bigger. The Youth Rehabilitation and Treatment Center in Kearney (YRTC-K) is accredited by the American Correctional Association, owned and operated by the Department of Health and Human Services, and the State of Nebraska. YRTC-K serves male youth between the ages of 14 and just before the age of 19. All youth committed to the facility are adjudicated (ordered) by the court, committed until the age of 19 or till they complete the programming.

Requirements

Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.
Secretarial and clerical support practices, procedures, and office equipment
Recordkeeping practices and database management systems
Communicate effectively in person, by phone, email, and written correspondence
Interact professionally with individuals from diverse backgrounds
Summarize technical information, research findings, and tracking data into reports
Prepare, proofread, edit, and correct documents, reports, and records
Learn the organizational structure, mission, and operations of the school
Learn and apply specific policies and procedures related to assigned duties
Maintain confidentiality and handle sensitive information appropriately
Ability to remain calm and effective in crisis situations

Nice To Haves

Experience with Microsoft Office 365 Suite or Google Docs
Experience with client record systems and data-entry platforms
Strong attention to detail and organizational skills
Ability to maintain confidentiality and process large amounts of information
Ability to follow detailed instructions in a professional setting
May require experience and/or training that is unique to the work assigned; a specific data entry keystroke speed or word processing speed; a valid driver’s license or the ability to provide independent authorized transportation; and/or criminal history background checks and other specific background check protocols for their agency.

Responsibilities

Provide detailed technical, administrative, and clerical support to a section, unit, or supervisor
Support daily program operations and administrative functions within the agency
Ensure assignments are completed accurately, efficiently, and in compliance with agency policies and procedures
Assist with technical support, office operations, and special projects as assigned
Maintain and organize records, files, reports, and other documentation in electronic and physical filing systems
Prepare, edit, proofread, and distribute reports, correspondence, and administrative materials
Coordinate administrative processes and assist with workflow organization and task management
Apply established guidelines, policies, and procedures to complete assignments and resolve routine issues
Exercise sound judgment when handling records, processes, and day-to-day operational tasks
Manage multiple priorities while maintaining strong attention to detail and organization
Utilize agency-specific software systems, office equipment, and standard business applications
Communicate professionally and effectively with supervisors, coworkers, agency staff, and external stakeholders
Provide information, assistance, and customer service support to internal and external customers
Assist with general office and administrative support duties as needed
May provide guidance, support, or training to entry-level staff
Maintain confidentiality and professionalism when handling sensitive information
Demonstrate reliability, professionalism, and the ability to work effectively in a fast-paced environment