Office Specialist

OhioHealth • Tallahassee, FL

9d

About The Position

The Office Specialist provides administrative assistance to department operations. The role includes patient registration and data entry, insurance verification, answering and directing telephone calls, and greeting customers and patients. The position requires a focus on safety, quality, and efficiency as part of OhioHealth’s High Reliability Organization. The listed responsibilities provide an overview and may change.

Requirements

• High school diploma or GED.
• Demonstrated customer service and telephone skills.
• Knowledge of basic word-processing and spreadsheet software.
• Knowledge of insurance, registration, or billing processes and medical terminology.
• 1–2 years of previous secretarial experience in a health care or medical office.

Responsibilities

• Confirm patient demographic information.
• Verify insurance.
• Provide customer service.
• Collect co-pays.
• Educate patients about insurance and billing.
• Provide administrative assistance to department operations, including patient registration and data entry.
• Answer telephone calls and direct them appropriately.
• Greet customers and patients.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED