Office Specialist II - AP&P Provo

State of Utah • Provo, UT

7d • Onsite

About The Position

The Division of Adult Probation & Parole is hiring an Office Specialist II to provide clerical support in its Region IV Provo office. The role involves extensive, accuracy-critical data entry in the Department offender database (O-track) and other agency databases, tracking cases through sentencing and referral, and assisting probation and parole offenders with reporting information and questions. The position also coordinates information with courts and jails and may involve reception, mail handling, call routing, and public-facing interactions with justice-involved persons.

The position is in-office at 150 East Center Street, Suite L100, Provo, Utah. A comprehensive background investigation, which may include a polygraph, may be required, and a drug test is required. The schedule may include 0800–1700, Monday through Friday; hours are subject to change. The stated hourly rate is $19.90, with current UDC employees’ rates based on promotional policy.

Requirements

• At least one year of experience working in a professional office environment is preferred or may be trainable/on-the-job.
• Extensive working knowledge of MS Word, Excel, and Google Suite is preferred or may be trainable/on-the-job.
• Detail-oriented work style is preferred or may be trainable/on-the-job.
• Ability to work independently with little or no supervision is preferred or may be trainable/on-the-job.
• Experience scanning and uploading documents into a database is preferred or may be trainable/on-the-job.
• Applicants must answer all questions, complete a resume, and submit the application to be considered.
• A drug test is required.
• A comprehensive background investigation, which may include a polygraph, may be required.

Nice To Haves

• Working experience in a court, law enforcement, or corrections environment; preference may be given to applicants with this experience.

Responsibilities

• Answer frequent phone calls and interact face-to-face with the public, probationers, and parolees.
• Provide information to authorized agencies.
• Run reports and rap sheets.
• Coordinate information and assist agents and supervisors with clerical aspects of caseload supervision.
• Prepare probation and parole documents and generate probation and parole agreements.
• Verify conditions of probation and parole.
• Open, maintain, and update investigation files and other records.
• Track court proceedings and send reports to courts and attorneys.
• Enter data into offender and other agency databases.
• Open and close offender cases and track cases through sentencing and referral.
• Assist probation and parole offenders with reporting information and questions.
• Coordinate information with courts and jails.
• Perform reception, mail handling, call routing, and other clerical support as needed.

Benefits

• Job stability and employment security within a well-established organization.
• Career growth, skill development, and opportunities for leadership.
• Meaningful work contributing to community service and organizational goals.
• Supportive work environment emphasizing cooperation, strong work ethics, and mutual support.
• Work/life balance is described as an important element of the organization’s culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed