Office Specialist 2
About The Position
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Opportunity awaits! Do you have a passion for human services and a desire to contribute to the welfare of children and families? In this role, your dedication and attention to detail will directly strengthen our efforts to ensure child safety and promote family well‑being. If you’re ready to make a meaningful impact, we encourage you to apply and join our team. We are seeking a committed and detail-oriented Office Specialist 2 to join our dynamic Child Welfare team in Klamath Falls.
Requirements
- Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents OR An associate degree in any field OR An equivalent combination of education and experience.
- Experience conducting work that requires attention to detail, particularly when creating or reviewing documents.
- Experience communicating clearly and precisely through different platforms (examples: cell phone, email, in person, Microsoft Teams).
- Experience handling confidential information (example: credit card information; employment information, medical records, etc.).
- Experience providing customer service that is present, engaging, embodies a positive approach.
- Experience working successfully both independently and as part of a team, demonstrating organizational skills and experience adapting to changing priorities.
- A valid driver’s license and acceptable driving record are required for this position.
Responsibilities
- Provide administrative support to case workers and supervisors.
- Answer calls, address inquiries, coordinate schedules, and direct individuals to services and resources.
- Ensure compliance with laws, rules, and policies regarding payments, documents, and information.
- Handle administrative tasks including data entry, case management tasks, and record-keeping.
- Adapt to changes as needed by supporting various areas of Child Welfare.
Benefits
- ODHS Employee Resource Group communities that promote shared learning.
- Cost of Living Adjustments.
- Annual salary increases (until you reach the top of the listed salary range).
- Amazing benefits package.
- Possible eligibility for the Public Service Loan Forgiveness Program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
