Office Specialist 2, Behavior Health Office Support (Wilsonville)

State of Oregon•Wilsonville, OR

1d•Onsite

About The Position

This position provides clerical and administrative support to the BHS Manager, QMHPs, QMHAs, prescribers, contractors, and volunteers in the institution. Duties include general office tasks, record processing, scheduling, and data entry to support program operations. This involves pulling and filing medical charts, prepping them for staff availability, and potentially assisting with supervisor's calendar management, including scheduling appointments, meetings, and conferences, and making travel arrangements. The role also involves working with contractors for telehealth/remote services. The incumbent is expected to perform duties promoting customer service, harmonious working relationships, effective team participation, and constructive problem-solving. The position is represented by AFSCME and may be eligible for Police & Fire (P&F) benefits through PERS.

Requirements

Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
OR an associate degree in any field.
OR an equivalent combination of education and experience.
Working with HIPAA protected documents
Scheduling in a medical setting
Maintaining and filling paper medical charts
Creating agendas and taking meeting minutes
Coordinating telemedicine conferencing
Creating and maintaining Excel Spreadsheets to track data
LEDS certified
Experience with DOC 400 computer program
Must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility.
Must complete an I-9 and confirm authorization to work in the United States within three days of hire.

Nice To Haves

Correctional setting experience.

Responsibilities

Provide clerical and administrative support to BHS Manager, QMHPs, QMHAs, prescribers, contractors, and volunteers.
Perform general office duties, record processing, scheduling, and data entry.
Pull and file medical charts and ensure they are prepped and available for staff.
Assist in maintaining supervisor's calendar, including scheduling appointments, meetings, and conferences.
Make travel arrangements and reservations.
Work with contractors for telehealth/remote services.
Promote customer service and harmonious working relationships.
Engage in effective team participation by assisting and supporting co-workers, supervisors, and other work-related associations.
Develop good working relationships with division and agency staff and supervisors.
Demonstrate openness to constructive feedback and suggestions.
Contribute to a positive, respectful, and productive work atmosphere.
Maintain, retrieve, and replace paper medical files.