Office Specialist 2, Behavior Health Office Support (Wilsonville)
About The Position
The purpose of this position is to provide clerical and administrative support to the BHS Manager, QMHPs, QMHAs, prescribers, contractors, and volunteers in the institution. Duties would include general office, record processing, scheduling, and data entry to support operations of the program. This would include pulling and filing medical charts and having them prepped and available for staff. You may assist in maintaining your supervisor’s calendar with scheduling appointments, meetings, and conferences and making travel arrangements and reservations. In addition, you will work with contractors for telehealth/remote services. The incumbent is expected to perform position duties in a manner which promotes customer service and harmonious working relationships, including treating all persons courteously and respectfully; engage in effective team participation through willingness to assist and support co-workers, supervisors, and other work-related associations; develop good working relationships with division and agency staff and supervisors through active participation in cross-divisional group projects and in identifying and resolving problems in a constructive, collaborative manner; demonstrate openness to constructive feedback and suggestions, in an effort to strengthen work performance, and contribute to a positive, respectful and productive work atmosphere. This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). This position may be eligible for Police & Fire (P&F) benefits through Public Employees Retirement System (PERS), as defined by statute.
Requirements
- Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
- An associate degree in any field.
- An equivalent combination of education and experience.
Nice To Haves
- Working with HIPAA protected documents
- Scheduling in a medical setting
- Maintaining and filling paper medical charts
- Creating agendas and taking meeting minutes
- Coordinating telemedicine conferencing
- Creating and maintaining Excel Spreadsheets to track data
- LEDS certified
- Experience with DOC 400 computer program
- Correctional setting experience
Responsibilities
- Provide clerical and administrative support to the BHS Manager, QMHPs, QMHAs, prescribers, contractors, and volunteers
- General office duties
- Record processing
- Scheduling
- Data entry to support operations of the program
- Pulling and filing medical charts and having them prepped and available for staff
- Assist in maintaining your supervisor’s calendar with scheduling appointments, meetings, and conferences and making travel arrangements and reservations
- Work with contractors for telehealth/remote services
- Perform position duties in a manner which promotes customer service and harmonious working relationships, including treating all persons courteously and respectfully
- Engage in effective team participation through willingness to assist and support co-workers, supervisors, and other work-related associations
- Develop good working relationships with division and agency staff and supervisors through active participation in cross-divisional group projects and in identifying and resolving problems in a constructive, collaborative manner
- Demonstrate openness to constructive feedback and suggestions, in an effort to strengthen work performance, and contribute to a positive, respectful and productive work atmosphere
Benefits
- Family health, vision, and dental insurance
- Vacation, sick leave, and 11 paid holidays
- 21 days paid military leave for national guard and reserve components
- Optional short and long-term disability
- Term life insurance
- Fully paid retirement program
- Oregon Saving Growth Plan
- Flexible spending accounts for health and childcare
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
