Office Specialist 2

State of Oregon•Albany, OR

2d•Onsite

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. A Cover Letter is required. Failure to attach a Cover Letter will cause your application to be declined. Opportunity awaits! Looking for a rewarding administrative role where you can showcase your multitasking skills? Become an Office Specialist 2 in our support staff unit at the Child Welfare agency! Your commitment to ensuring accuracy and efficiency in all administrative tasks will directly contribute to the success of our program and the well-being of those we serve. If this sounds like something you would be interested in, make sure to click the apply button and we can’t wait to hear from you! Let’s work together and make a difference in the lives of those we serve! Our Office Specialists are a key player in providing clerical support to caseworkers and supervisors at the Child Welfare agency. We are seeking a Case Management Coordinator (Office Specialist 2) to join our Albany Child Welfare team. As a Case Management Coordinator, you will: Provide support to field staff, agency staff, foster resource families, providers and the public. Completing and verifying data entry to ensure all information entered and uploaded into the Child Welfare OR-KIDS information system is correct. Process records and ensure that all work within the unit complies with state and federal laws. Cover all reception and phone duties as necessary within the team when needed. Assist with all duties relating to the fleet vehicles. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history. Note: “The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.”

Requirements

Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR An associate degree in any field; OR An equivalent combination of education and experience.
Previous experience in front desk reception duties, showcasing effective communication and organizational skills
Demonstrated ability to explain rules, regulations, and procedures related to a specific program or service to individuals
Experience with utilizing computers for tasks such as data processing, entry, and verification of detailed information
Demonstrated ability to effectively communicate with clients or customers to resolve conflicts and disputes
Demonstrated ability to work well with people from a wide variety of backgrounds and showcase intercultural competency.
A Cover Letter is required. Failure to attach a Cover Letter will cause your application to be declined.

Responsibilities

Provide support to field staff, agency staff, foster resource families, providers and the public.
Completing and verifying data entry to ensure all information entered and uploaded into the Child Welfare OR-KIDS information system is correct.
Process records and ensure that all work within the unit complies with state and federal laws.
Cover all reception and phone duties as necessary within the team when needed.
Assist with all duties relating to the fleet vehicles.