Certification & Licensing Specialist (Office Specialist 2)

State of Oregon • Salem, OR

8d • Onsite

About The Position

Department of Public Safety Standards and Training Certification & Licensing Specialist (Office Specialist 2) This recruitment is for one (1), regular, full-time position located in Salem, OR (4190 Aumsville Hwy SE) and is represented by Oregon Public Safety Association. This recruitment will be used to establish a list of qualified applicants and may be used to fill future vacancies. Position Schedule: Standard business hours 8:00am – 4:30pm (dependent on lunch time taken). This position is in an in-person position and is not eligible for offsite or hybrid work arrangements. Note: No cover letter is required to apply, please ensure you allow sufficient time to complete the application as it will determine candidate advancement. What you will be doing: This position is responsible for managing financial transactions—including fee collection, credit card processing, and deposit documentation—as well as handling non-routine mail and supply ordering. It involves reviewing and processing licensure and certification applications, performing criminal history checks via LEDS, entering data and deficiencies into databases, and issuing final credentials. The role requires strong customer service skills to respond to constituent inquiries, apply regulatory guidelines (OAR and ORS), communicate effectively in-person and in writing, and serve as the program's point of contact. Additional duties include preparing fingerprint cards, updating websites, distributing communications through GovDelivery, managing records in compliance with retention schedules, and supporting public records requests, administrative terminations, and team operations by generating reports and assisting unit members. For a complete position description, please click here to contact the recruiter About DPSST: The Department of Public Safety Standards and Training (DPSST) oversees the development of professional standards and the delivery of quality training for law enforcement officers, corrections officers, parole and probation officers, firefighters, telecommunicators, and emergency medical dispatchers. DPSST is also the regulatory agency that enforces employment and training standards for the above listed public safety disciplines and licenses proprietary security managers, security contractors and officers, polygraph examiners, and private investigators. Diversity Equity Inclusion & Belonging is a core value at DPSST. We are passionate about building and sustaining an inclusive and equitable working and learning environments for all students, staff, and faculty. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions. Employees are expected to uphold this value and foster an inclusive and equitable workplace. What's in it for you: Work/life balance and a supportive working environment. 11 Paid holidays a year Paid sick leave, vacation, and personal leave. Comprehensive medical, dental, and vision plans for employee and qualified family members. Find out more about our competitive benefits packages. Click here to visit our full benefits website. Optional benefits additions such as flexible spending accounts, term life and more. You will be automatically enrolled into the Public Employees Retirement System (PERS) program. Employees who are Public Employee Retirement System (PERS) participating members will have their base salary increased by 6.95% and pay a 6% employee contribution to PERS; the salary range noted above reflects base salary only. Free parking! Onsite Cafeteria Onsite wellness options

Requirements

• Two (2) years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR An associate degree in any field; OR An equivalent combination of education and experience.
• Successful candidates for this position will be subject to a computerized criminal history check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.

Nice To Haves

• Highly dependable and accountable.
• Strong time management skills while effectively balancing various competing priorities.
• Ability to work independently as well as within a team environment.
• Ability to provide exceptional customer service.
• Exceptional attention to detail and can work with a high level of efficiency and accuracy.
• Ability to maintain confidentiality.
• Experience working in an office setting completing clerical tasks such as digital/hard filing, data entry in established templates and database reports, photocopying, etc.

Responsibilities

• managing financial transactions—including fee collection, credit card processing, and deposit documentation
• handling non-routine mail and supply ordering
• reviewing and processing licensure and certification applications
• performing criminal history checks via LEDS
• entering data and deficiencies into databases
• issuing final credentials
• respond to constituent inquiries
• apply regulatory guidelines (OAR and ORS)
• communicate effectively in-person and in writing
• serve as the program's point of contact
• preparing fingerprint cards
• updating websites
• distributing communications through GovDelivery
• managing records in compliance with retention schedules
• supporting public records requests, administrative terminations, and team operations by generating reports and assisting unit members

Benefits

• Work/life balance and a supportive working environment.
• 11 Paid holidays a year
• Paid sick leave, vacation, and personal leave.
• Comprehensive medical, dental, and vision plans for employee and qualified family members.
• Optional benefits additions such as flexible spending accounts, term life and more.
• You will be automatically enrolled into the Public Employees Retirement System (PERS) program.
• Employees who are Public Employee Retirement System (PERS) participating members will have their base salary increased by 6.95% and pay a 6% employee contribution to PERS; the salary range noted above reflects base salary only.
• Free parking!
• Onsite Cafeteria
• Onsite wellness options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree