About The Position

We currently have two openings at Eastern Oregon Correctional Institution for a temp Office Specialist 2. These positions are expected last 2-3 months. Your primary duties in this role will be to provide clerical support for the administrative and operational activities at the Health Services Division through completion of activities which support the functions of the electronic health records (EHR) project and business operations. You will use established methods to ensure accuracy of health record maintenance and filing, timely flow of written and verbal communication, compilation of statistics and reports, and records management.

Requirements

  • Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
  • An associate degree in any field.
  • An equivalent combination of education and experience.
  • Ability to lift and transfer boxes and equipment weighing up to 20 pounds.
  • Experience with records and information management, including reviewing records or documents for accuracy and completeness within established criteria.
  • Experience performing data entry, contacting customers to obtain information, and tracking and compiling documents.
  • Experience with problem solving and organizational skills.
  • Experience working productively with many priorities, competing deadlines, and assignments.
  • Proficiency and accuracy while entering information into computer systems.
  • Quality control while working with physical and electronic records.
  • Pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility.
  • Complete an I-9 and confirm authorization to work in the United States within three days of hire.

Nice To Haves

  • Experience in Word, Excel, Outlook, PowerPoint, Teams, Adobe Acrobat, and tracking or file management software.
  • Understanding of metrics and/or key performance indicators.

Responsibilities

  • Provide clerical support for administrative and operational activities at the Health Services Division.
  • Support the functions of the electronic health records (EHR) project and business operations.
  • Ensure accuracy of health record maintenance and filing.
  • Manage timely flow of written and verbal communication.
  • Compile statistics and reports.
  • Perform records management.
  • Create, promote, welcome, and maintain a culturally competent and diverse work environment.
  • Contribute to a positive teamwork environment.
  • Provide service to and work alongside diverse populations while exhibiting a commitment to respecting individuality, personal experiences and diverse cultural backgrounds.
  • Conduct work with a pledge to inclusivity and antiracism.
  • Provide customer service that is present, engaging, embodies a positive approach, and consistently exceeds customer expectations.
  • Apply and explain or clarify laws, rules, policies, and procedures.
  • Identify problems and use sound judgment to come up with possible solutions.
  • Be a dependable resource for others and someone others can rely on as part of a team.
  • Stay organized and work independently, pivoting between tasks with flexibility and ease.
  • Provide support to clients, customers, or colleagues.
  • Provide high-quality written communications.
  • Communicate information to a diverse audience in a clear manner.
  • Manage work appropriately with little oversight.
  • Anticipate needs, assess situations, and act in accordance with agency laws, rules, policies, and procedures.
  • Maintain confidentiality of records.
  • Process and edit documents using Microsoft Office (e.g., Outlook, Word, Excel, Publisher, and PowerPoint) and Adobe (e.g., Acrobat) applications.
  • Communicate detailed information effectively and tactfully, both orally and in writing, to many people.
  • Meet numerous firm deadlines, with frequent interruptions in daily work schedule.
  • Independently identify and set priorities, adapt to rapidly changing situations and issues, multitask, and meet tight deadlines.
  • Respond to recall during emergency situations and assignment to any area of the department to provide necessary assistance in handling these situations.
  • Occasional travel in state vehicle to attend meetings and/or carry out agency business.
  • Occasional overnight travel.

Benefits

  • Medical benefits (may be eligible after 90 days)
  • Dental benefits (may be eligible after 90 days)
  • Vision benefits (may be eligible after 90 days)
  • Sick leave, accrued monthly based on the hours worked.
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