Office Services Clerk

State of Maryland•Baltimore City, MD

17h

About The Position

The Office Services Clerk provides clerical support to the case management department at the Department of Public Safety and Correctional Services (DPSCS). The work supports the department’s mission through duties including logging and distributing mail, answering calls from the public and other departments or agencies, coordinating transfers, and assisting with parole schedules. The position also handles a high volume of filing, photocopying, scanning, emailing, and data posting.

Requirements

Graduation from an accredited high school or possession of a high school equivalency certificate.
One year of experience performing clerical duties.
Candidates may substitute 30 credit hours of education at an accredited college or university for one year of the required experience.
Six months of clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may substitute for six months of the required experience.
U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work may substitute year-for-year for the required experience.

Nice To Haves

Ability to understand, interpret, and apply laws, regulations, policies, and procedures to respond to inquiries, make determinations, and resolve problems while performing assigned clerical duties.
Exceptional attention to detail and accuracy in a high-throughput, fast-paced environment.