Office Services Associate

K2 Services•New York, NY

11d

About The Position

The Office Services Associate is a highly visible point of contact for internal and external guests and helps provide a warm, welcoming office experience. The role upholds client values and works closely with the Client Service Manager to support efficient daily office operations and deliver a high level of customer service. The schedule is Monday to Friday, 37.5 hours per week. The associate supports office and facilities operations in partnership with the Regional Office Manager and Office Manager, coordinating with building management, security, engineering, and vendors. The position also manages visitor access, reservations, catering, employee and visitor badges, mail and package services, office requests, supplies, common areas, and support for events and office initiatives. Compensation is up to $26.50 USD per hour, with possible eligibility for an annual bonus. Eligible employees receive medical, dental, and vision insurance, a 401(k) retirement plan, and paid time off.

Requirements

1–2 years of experience in office services, hospitality, or workplace operations.
Strong communication and relationship management skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Office and workplace systems.
Strong attention to detail and organizational skills.
Client-focused mindset.
Leadership and accountability.
Operational efficiency.
Problem-solving and decision-making ability.
Ability to lift or move 40 lbs. or greater.
Ability to grasp, lift, or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
Ability to walk, bend, kneel, stand, or sit for an extended period of time.

Responsibilities

Manage office and facilities operations in partnership with the Regional Office Manager and Office Manager.
Coordinate with building management, security, engineering, and vendors; submit maintenance requests and support workplace operations.
Coordinate visitor access with building security, greet and direct visitors, notify appropriate contacts, monitor access points as needed, and validate and track approved visitor parking.
Manage conference room and workspace reservations using internal systems, support scheduling needs, resolve conflicts, and coordinate external building conference room bookings when required.
Place and track catering orders according to firm guidelines; coordinate and confirm catering setup and teardown.
Prepare meeting rooms and ensure they are aligned with meeting organizers’ needs.
Issue, track, and manage employee and visitor access badges; coordinate with building security on onboarding, offboarding, and access audits.
Respond promptly to employee requests.
Process mail, packages, courier requests, and certified mail.
Order business cards and life event items according to guidelines.
Support event planning and office initiatives.
Maintain conference rooms and shared spaces throughout the day; ensure common areas and conference rooms are clean and ready, replenish supplies, and report issues as needed.