Office Services Associate (Receptionist & Hospitality), New York City

GCM Grosvenor • New York, NY

14d • $65,000 - $85,000

About The Position

The Office Services Associate is part of a team providing service to the firm’s management, employees, clients, prospects, and guests. This high-visibility role calls for attention to detail, flexibility, resourcefulness, and the ability to multitask and manage projects with aggressive deadlines. The ideal candidate is a strong leader who also participates in the day-to-day operation of the Office Services Team.

The position combines reception and front-desk coverage with administrative and hospitality support. Duties include welcoming and directing visitors, handling the main phone line and conference room reservations, maintaining reception and common areas, managing supply inventory and expense reconciliation, supporting meal programs, and assisting with catering and events.

Requirements

• Strong attention to detail, flexibility, and resourcefulness.
• Ability to multitask and manage projects with aggressive deadlines.
• Strong leadership qualities and willingness to participate in the day-to-day operation of the Office Services Team.

Responsibilities

• Welcome visitors in person and by telephone, answer or refer inquiries, announce guests, and direct them to assigned conference rooms as needed.
• Create a daily schedule of meetings with external visitors and register those visitors with building security.
• Screen and direct incoming calls on the main line, manage general phone greetings, and check the general voice mailbox each morning.
• Maintain the appearance of conference rooms, manage conference room reservations, and maintain the reception area and common areas.
• Provide backup phone coverage for the Chicago office.
• Maintain and update the current vendor list upon request.
• Reconcile monthly expense reports for office and pantry supply orders.
• Conduct weekly inventory of the lunchroom, pantry, and mother’s room; order and stock items as needed.
• Reconcile Seamless account expenses and route them to the Office Manager for approval.
• Manage the Seamless account, creating accounts for new hires and deleting accounts for terminations.
• Provide backup support to the Mailroom Associate and Hospitality Associate.
• Assist the Office Manager with ad hoc projects.
• Assist with food and beverage setups for meetings, events, and GCM Eats upon request.
• Work with caterers on menu selections and source new catering vendors upon request.
• Order food, beverages, and snacks for GCM meal perk programs.

Benefits

• Comprehensive healthcare coverage, including medical, dental, vision, and life insurance, for eligible employees.
• Flexible spending accounts.
• Employer-sponsored retirement plan.
• Paid time off.
• Parental leave.
• Short-term and long-term disability.
• Care and wellness programs.
• Employees may be eligible for a discretionary bonus based on individual, team, and company performance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed