Office Services Associate

K2 Services•New York, NY

14d•$22 - $25

About The Position

The Office Services Associate delivers integrated workplace services—including mail, copy, reception, hospitality, and general facilities support—to ensure smooth daily operations across client environments. The role provides front-line workplace services and contributes to a clean, organized, and professional office experience for employees and visitors. This position is classified as non-exempt. The schedule is Monday through Friday, 10:30 a.m. to 7:30 p.m. The compensation range is $22.00 to $25.00 per hour and may include eligibility for an annual bonus. Actual compensation within the range depends on location, skills, experience, and qualifications. Opensity Solutions describes itself as a tech-enabled managed services organization serving law firms, financial institutions, and professional services firms. It provides operational platforms, automation, advisory services, technology support, administrative services, facilities and hospitality services, and related capabilities. The company states that it is committed to an inclusive, equitable, and accessible workplace, equal employment opportunity, and reasonable accommodation throughout recruitment and employment.

Requirements

High school diploma or equivalent required.
At least one year of experience in workplace services, facilities support, hospitality, reception, mail services, or a related role is preferred.
Basic proficiency with office equipment such as printers, copiers, and scanners; familiarity with workplace service systems or ticketing platforms is preferred.
Strong customer service mindset and focus on high-quality workplace support.
Ability to multitask and manage competing priorities in a fast-paced environment.
Strong attention to detail and commitment to accuracy.
Basic understanding of office operations, mail handling, and workplace services.
Strong verbal and interpersonal communication skills.
Ability to work independently and as part of a team.
Professional demeanor and positive, service-oriented attitude.
Strong organizational skills and ability to follow written and verbal instructions.
Commitment to confidentiality and professionalism in client environments.
Ability to lift or move 40 pounds or greater.
Ability to grasp, lift, or carry packages on a standard wheeled cart with a load capacity of 75 pounds.
Ability to walk, bend, kneel, stand, or sit for extended periods.

Nice To Haves

At least one year of experience in workplace services, facilities support, hospitality, reception, mail services, or a related role.
Familiarity with workplace service systems or ticketing platforms.

Responsibilities

Sort, meter, distribute, and track incoming and outgoing mail and accountable packages according to schedules and procedures.
Provide copy, print, and scan services accurately according to written instructions and client requests.
Answer incoming calls, route them to appropriate personnel, and provide professional customer service.
Greet, assist, and announce visitors professionally while ensuring proper check-in procedures.
Coordinate and maintain conference rooms, kitchens, and common areas so they are clean, stocked, and ready for use.
Inspect and refresh meeting spaces, clean surfaces, and reset rooms after use.
Manage kitchen and pantry inventory, stock supplies, and order replenishments as needed.
Support floor operations by stocking copy rooms, distributing paper and supplies, and performing basic maintenance tasks.
Assist with general facilities tasks, including hanging items, small office moves, and workspace reconfigurations.
Coordinate with internal teams and client contacts about facility- or equipment-related issues and service needs.
Maintain workplace service areas in accordance with cleanliness, safety, and service standards.
Proactively identify operational needs and support continuous improvement of workplace services.