Office Scheduler & Estimator – Home Services (Central Phoenix)

TruBlue Home Service Ally • Phoenix, AZ

2d • Hybrid

About The Position

TruBlue Home Service Ally is a nationally recognized home service franchise with over 120 locations across the United States. We specialize in professional handyman services, home maintenance, and safety and accessibility upgrades that help seniors age in place and support busy families. Our Phoenix team focuses on Aging-in-Place solutions and long-term home care — not quick fixes. We value professionalism, organization, and strong communication in both the field and the office. We are seeking a dependable and organized Scheduler / Estimator to support daily operations in our Central Phoenix office. This is primarily an in-office role, with flexibility for part-time or full-time hours and limited work-from-home opportunities based on performance and operational needs. This role is ideal for someone with experience in residential construction or handyman estimating, who can confidently communicate with customers, build accurate job scopes, and help keep operations running efficiently.

Requirements

• Experience in scheduling, estimating, or service coordination
• Strong customer service and communication skills
• Confident and professional on the phone
• Highly organized and detail-oriented
• Comfortable using CRM or service management platforms
• Able to manage multiple tasks in a fast-paced environment
• Reliable, professional, and team-oriented

Nice To Haves

• Residential construction or handyman estimating experience preferred

Responsibilities

• Answer incoming calls, texts, and emails professionally and promptly
• Schedule estimates and jobs based on technician availability
• Build and assist with job estimates based on scope and customer needs
• Communicate clearly with customers to gather job details and expectations
• Confirm appointments and follow up before and after service
• Coordinate with technicians and management to ensure smooth job execution
• Maintain accurate notes, job details, and documentation in the system
• Support overall office operations and daily workflow

Benefits

• Flexible part-time or full-time schedule
• Opportunity for limited work-from-home flexibility
• Stable role in a growing company with long-term potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed