Sales Office Specialist- Central Scheduler

Voya Financial • Hartford, CT

2d • Hybrid

About The Position

This position is responsible for supporting Voya’s enrollment and education services as a scheduler. This position has been designated as a hybrid-office/home role. The details of your in-office schedule will be finalized with your manager. The role provides a streamlined scheduling process for all education and enrollment meetings. It coordinates and schedules meetings that optimize the Retirement Education Specialist’s time and travel within their region, and across regions when necessary. The specialist manages 4 – 6 Retirement Education Specialist’s calendars at one time. They confirm meeting date/time and content between plan sponsor, Broker, TPA and sales/service team as applicable. The role sends meeting confirmation to internal business partners and inputs all necessary data to calendar and Salesforce. It also sends meeting confirmation to external business partners (brokers, sponsor, tpa) and coordinates with the Sales Support Team to ensure kits are ordered and delivered timely.

Requirements

• Poised speaker with proven phone skills and the ability to engage colleagues and clients alike.
• 2-4 years' experience in Financial or Retirement Services
• Excellent verbal & written communication skills
• Ability to multi-task
• Expertise in Microsoft Office, Excel and Salesforce.

Nice To Haves

• Associate degree or equivalent experience

Responsibilities

• Provide a streamlined scheduling process for all education and enrollment meetings.
• Coordinate and schedule meetings that optimize the Retirement Education Specialist’s time and travel within their region, and across regions when necessary.
• Manage 4 – 6 Retirement Education Specialist’s calendars at one time.
• Confirm meeting date/time and content between plan sponsor, Broker, TPA and sales/service team as applicable.
• Send meeting confirmation to internal business partners and input all necessary data to calendar and Salesforce.
• Send meeting confirmation to external business partners (brokers, sponsor, tpa) and coordinate with Sales Support Team to ensure kits are ordered and delivered timely.

Benefits

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree