Office Administrator / Scheduling Coordinator (Onsite – Central Phoenix)

TruBlue Home Service Ally • Phoenix, AZ

3d • Onsite

About The Position

TruBlue Home Service Ally is a nationally recognized home service franchise with over 120 locations across the United States. We specialize in professional handyman services, home maintenance, and safety and accessibility upgrades that help seniors age in place and support busy families. Our Phoenix team focuses on Aging-in-Place solutions and long-term home care — not quick fixes. We value professionalism, organization, and strong communication both in the field and in the office. We are seeking a dependable, organized Office Administrator / Scheduling Coordinator to support daily operations in our Central Phoenix office. This role is ideal for someone with scheduling experience in a service-based environment who understands how to keep technicians productive, customers informed, and operations running efficiently behind the scenes. This position requires consistent coverage from Monday through Friday to support daily scheduling and customer service operations. If you are detail-oriented, customer-focused, and thrive in a structured, fast-moving environment, we’d love to hear from you.

Requirements

• Experienced in scheduling, office administration, or service coordination
• Strong customer service and communication skills
• Highly organized and detail-oriented
• Comfortable using CRM or service management platforms
• Able to adapt quickly to schedule changes and interruptions
• Professional, dependable, and team-oriented
• Valid driver’s license required

Responsibilities

• Answer incoming calls, texts, and emails professionally and promptly
• Schedule estimates and approved jobs based on technician availability
• Confirm appointments and follow up with customers before and after service
• Maintain clear communication between customers, technicians, and management
• Ensure schedule efficiency and minimize technician downtime
• Track job-related purchases and support accurate invoicing and documentation
• Maintain office supplies and marketing material inventory
• Support leadership and technicians with daily operational needs
• Perform occasional local errands for materials or job-related needs

Benefits

• Accrued paid time off (PTO) and vacation benefits

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed