Care Coordinator - Central Phoenix (7598)

Terros Health•Phoenix, AZ

3d•Onsite

About The Position

Terros Health is seeking a Families FIRST - Care Coordinator to join their team at the McDowell Rd Health Center in Phoenix, AZ. This full-time role involves working with families involved with the Department of Child Safety (DCS) to help them overcome substance abuse barriers, achieve family reunification, and attain self-sufficiency. The Care Coordinator will collaborate with DCS, clinical teams, and other providers to coordinate services, develop and monitor service plans, and empower families with resources and skills for stability. The ideal candidate will be professional, friendly, organized, compassionate, and a self-starter.

Requirements

An associate's degree in a human service or behavioral health field, and at least three years of related experience including working with multi-problem families in substance abuse, child welfare, or behavioral health.
OR a bachelor’s degree or higher in a human service or behavioral health field.
Proficiency using the MS Office suite, particularly Excel, Word and Outlook.
Knowledge in use of Electronic Health Record (NextGen is a plus).
Excellent oral and written communication skills.
Working knowledge of the child welfare/child safety system.
Must have or be able to attain CPR/First Aid certification within 60 days of assuming role.
Must pass background check in accordance with Terros Health and DCS requirements (no probation or parole within the last 10 years).
Must be able to pass the Arizona Department of Child Safety Direct Service Central Registry Clearance without any disqualifying events.
Must have valid Arizona driver’s license, be 22 years of age, with minimum 3 years driving experience and meet requirements of Terros Health’s driving policy.
Must have a valid Arizona Fingerprint Clearance card or apply for one within 7 working days of assuming role.
Must pass a TB Test.

Nice To Haves

NextGen EHR experience.

Responsibilities

Conduct activities as indicated on the “New Client Checklist” upon assignment of a new patient.
Complete a Short-Term Plan with assessed patients to ensure access to AFF services within three business days.
Conduct meetings or conference calls with the Service Team (patient, family, DCS worker, other agencies) to finalize the Service Plan within 15 days of comprehensive assessment.
Schedule and conduct monthly Service Plan reviews with the Service Team to monitor progress, identify completed goals, and update the Service Plan quarterly.
Participate in Child & Family Team (CFT), Adult Recovery Team (ART), Team Decision Making (TDM) Meetings, Substance Exposed Newborn Safe Environment (SENSE) Meetings, and DCS/JOBS Case Plan Staffing’s.
Upload required documents into DCS’ designated record keeping system within prescribed timeframes.
Monitor the random alcohol and drug testing plan for assigned patients.
Coordinate with the DCS Specialist on missed tests, positive tests, and communicate needed changes to the drug testing plan.
Provide concrete supportive services based on family needs for sobriety, such as car repair, housing assistance, utility assistance, clothing, food, and phone.
Confirm outreach and re-engagement activities are conducted prior to closing a case, in coordination with a Recovery Coach.
Complete required documentation in patient records, including Progress Notes, conforming to professional standards and meeting Production Metrics.
Drive to various locations to visit and provide services to patients.

Benefits

Multiple medical plans (including a no premium plan for employees and their families)
Multiple dental plans (including orthodontia)
401(k) with a company match
Interest-free medical line of credit
Financial education, planning, and support
4 Weeks of paid time off in the first year
Wellness program
Pet Insurance
Group life and disability insurance
Employee Assistance Program for the Whole Family
Personal and family mental and physical health access
Scholarships
Clinical supervision
CEUs
Tuition discounts with GCU and The University of Phoenix
Working Advantage - Employee perks and discounts
Gym memberships
Car rentals
Flights, hotels, movies and more
Additional Language Differential Pay Available!