Office Program Associate

Professional Services Group•West Allis, WI
•$20 - $22•Remote

About The Position

Professional Services Group (PSG) is a community-based organization dedicated to helping families reach their full potential through innovative programming responsive to diverse communities. The Office Program Associate provides administrative support and event planning to Lived Experience Experts serving the Department of Safety and Permanence and the Bureau of Compliance, Research, and Analytics. The Lived Experience Program engages youth, families, and caregivers with direct experience of the Department of Children and Families’ programs, policies, and decisions. These experts provide insight and analysis to help make the department’s work more effective, efficient, and responsive, and to support safer, thriving families and communities. This is a full-time, remote position for Wisconsin residents. In-person attendance may be required for trainings and meetings when needed. The schedule is 40 hours per week, Monday through Friday, with availability required from 9:00 a.m. to 3:00 p.m.; start and end times outside those core hours are flexible. Pay is $20.00–$22.00 per hour.

Requirements

  • Completed high school diploma, GED, or equivalent.
  • Must be a resident of Wisconsin.

Responsibilities

  • Keep documentation up to date and facilitate timely, accurate payments for Lived Experts.
  • Maintain and submit required employment paperwork for Lived Experts.
  • Process gift card, honorarium, and stipend requests for Lived Experts.
  • Track Lived Experts’ compensation and provide responsive, thorough assistance regarding compensation and related processes.
  • Manage logistics for in-person Lived Experts meetings, including venue reservations, catering, hotel reservations, and meeting materials.
  • Assist with booking hotel rooms and event spaces and placing catering orders for Division events.
  • Assist with administering and collecting survey responses and RSVPs for Division events.
  • Facilitate appropriate billing and payments for events.
  • Participate on the program support team and complete assigned tasks.
  • Attend unit, section, bureau, and division meetings virtually as scheduled and in person when required.

Benefits

  • Flexible hours and work-life balance.
  • Opportunities for advancement and professional development.
  • Paid time off and company holidays.
  • Health insurance, including one plan with employee-only coverage offered with no monthly premium.
  • Vision insurance.
  • Dental insurance.
  • Life insurance.
  • Short-term disability coverage.
  • 401(k).
  • Profit sharing.
  • Pet insurance.
  • Employee Assistance Program (EAP).
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