Office Operations

the Lynden Family of Companies•Sunnyside, WA

2d•Onsite

About The Position

At LTI, Inc. we are passionate about serving the needs of our customers and providing our people with a challenging and satisfying work opportunity. We specialize in the transport of liquid- and dry-bulk commodities in the Pacific Northwest and Western Canada. For over 70 years, we have proudly served our customers transportation requirements by consistently offering the highest levels of service, operating safely and efficiently as well as fully supporting the efforts and needs of our employees. We are dedicated to our culture built on values like safety, hard work, quality, taking care of people, and giving back. LTI, Inc. (LTII) specializes in the transport of liquid- and dry-bulk commodities throughout the Pacific Northwest. For over 75 years, we have proudly served our customers transportation requirements by consistently offering the highest levels of service, operating safely and efficiently as well as fully supporting the efforts and needs of our drivers. This is not a safety sensitive position. SUMMARY: The Office Operations Specialist is a key member of the team, supporting the customers, operations and service centers system-wide by balancing, verifying and analyzing billing data as well as ensuring accuracy. Strong problem solving, reasoning and customer service skills; ability to work independently as well as be a team player are required. Provides general office support as requested or needed.

Requirements

Advanced computer skills: Proficient in Microsoft Suite, use of data analysis tools, excel pivot table tools, vertical lookup, data tools, Macros, converting external data, etc.
Expert Knowledge: Using Accounting and Data Management Systems and has working knowledge of report running, data extraction and data format conversion from mutual systems.
Professionalism/Ethics: Reacts well under pressure; upholds our organizational values and treats all others with respect.
Accountability/Dependability: Takes responsibility for own actions and is committed to hours of work required necessary to accomplishing established goals. Predictable and consistent attendance required.
Innovation: Displays original thinking and creativity and has the ability to present ideas as well as information in a manner that garners the attention of others.
AA degree from two-year College or university and one to two years related experience and/or training; or equivalent combination of education and experience.
Ability to operate a personal computer using Microsoft Office products such as Excel, Word and One Note.
Must be able to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Applicants must have strong written communication skills and be able to effectively present information and respond to questions from various audiences.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Ability to solve practical problems and deal with a variety of concrete variables.

Responsibilities

Coordinates customer requests for documentation and information, such as load sheets, bill of lading, delivery receipts and purchase order numbers
Prepare Customer invoicing/freight billing
Milk load sheet data entry and balancing
Payroll coding and entry
Mileage coding and entry
Research and review problematic issues
Ensure accurate and current records
Requests missing documentation or information from service centers
Prepares billing invoices, backup or special billing reports to send to customers
Works with system downloads and excel spreadsheets
Performs associated data entry and quality control functions
Other duties may be assigned.

Benefits

medical
dental
vision
basic life insurance
Long Term Disability Coverage
AD&D Insurance
Employee Assistance Programs
flexible spending arrangements
17 days of PTO annually to new employees, days increase with years of service
6 days annually of Extended Leave
8 paid Holidays a year
50% of the first 6% contributed matched retirement plan
an additional 3% of your compensation regardless of your participation following one year of service retirement plan
Discretionary Bonus