Office Operations & Programs Coordinator

LEO Events•Memphis, TN

3d•Onsite

About The Position

The Office Operations & Programs Coordinator manages the day-to-day operations and employee experience of LEO’s Memphis office, coordinates recruiting for positions across LEO, and supports LEO’s collegiate Internship and Fellows programs. The role owns Memphis office operations and coordinates candidate communications and interview logistics for company-wide recruiting. For full-time hires, recruiting work transitions to the HR Coordinator upon offer acceptance. For interns and Fellows, the coordinator continues to support program orientation, onboarding logistics, and participant activities, partnering with HR on required employment administration. The ideal candidate is highly organized, resourceful, service-minded, and able to independently manage multiple workstreams, anticipate needs, solve day-to-day problems, and ensure details are handled. The position is onsite in LEO’s Memphis office five days per week, with fully compensated reduced office hours during company-wide hybrid days. The coordinator also provides administrative and logistical support to senior leaders and supports philanthropic initiatives, donations, and other special projects as assigned. The position is primarily office-based, with occasional travel and onsite program responsibilities.

Requirements

At least 3 years of experience in office operations, program coordination, recruiting coordination, human resources administration, event coordination, or a related field.
Demonstrated experience independently coordinating multiple projects, programs, or operational workstreams.
Strong organizational and project coordination skills, with excellent attention to detail and follow-through.
Ability to anticipate needs, solve problems, exercise sound judgment, and move work forward with limited day-to-day direction.
Strong written and verbal communication skills and the ability to interact professionally with employees, candidates, leaders, vendors, and external partners.
Ability to build productive relationships and coordinate effectively across multiple teams and stakeholders.
Ability to manage sensitive or confidential information with discretion.
Proficiency with Microsoft Office, Teams, and collaborative project or tracking tools.
Willing and able to travel once per year.
Ability to perform the essential functions of the position, with or without reasonable accommodation.

Nice To Haves

Experience supporting recruiting, early-career programs, employee programs, office operations, or events.

Responsibilities

Own the day-to-day operations of the Memphis office and maintain a professional, organized, welcoming, and well-functioning workplace.
Serve as the primary point of contact for employees, visitors, vendors, tenants, building partners, and other external contacts.
Manage Memphis facilities and vendor relationships, including maintenance, repairs, building services, housekeeping, supplies, invoices, vendor documentation, service quality, and costs, partnering with accounting as appropriate.
Manage mail, shipping, receiving, deliveries, and routine office logistics.
Maintain shared office spaces, meeting spaces, common areas, and employee amenities so they are organized, stocked, and functioning appropriately.
Manage employee and visitor access, parking, security credentials, workspace assignments, conference room needs, and related office logistics.
Oversee operational needs for LEO’s Memphis facilities and resources, including the main office, Radiator Works, River Hawk/shared properties, and the company vehicle.
Partner with Memphis operations teams on the organization and operational readiness of office warehouse and storage areas.
Coordinate office décor, signage, installations, and seasonal needs.
Coordinate Memphis office events, catered meals, and employee-experience initiatives.
Support office safety and emergency preparedness in partnership with the People team.
Support company-wide culture, community, philanthropic, sustainability, and employee-engagement initiatives within the Memphis office.
Identify office needs, resolve issues, and improve office processes and the employee experience.
Coordinate company-wide calendar invitations and administrative support for recurring meetings, events, holidays, Huddles, and other internal initiatives, including updates for new and departing employees.
Coordinate recruiting administration and logistics for positions across LEO, including candidate communications, interview scheduling, onsite interview logistics, and follow-up.
Serve as a professional and responsive point of contact for candidates throughout the recruiting and pre-employment process.
Maintain recruiting calendars, candidate trackers, interview materials, templates, and related documentation.
Coordinate reference checks and other assigned recruiting activities before the HR onboarding handoff.
After a full-time hire accepts an offer, hand off to the HR Coordinator for background checks, new-hire administration, and onboarding.
Assist with recruiting reporting, documentation, and process improvements.
Coordinate recruiting, selection, program orientation, onboarding logistics, and ongoing activities for LEO’s Internship and Fellows programs, partnering with HR on required employment paperwork and system setup.
Maintain program calendars, participant information, supervisor resources, communications, deadlines, and program documentation.
Coordinate applications and interviews, participant communications, orientation, learning sessions, meetings, and program events.
Support relationships and ongoing coordination with universities, community organizations, and other early-career talent partners.
Coordinate campus visits, career fairs, guest lectures, travel, and program materials.
Communicate deadlines and reminders to participants, supervisors, and other program stakeholders.
Partner with program leadership and participating managers to anticipate needs, resolve logistical issues, and ensure a consistent, high-quality participant experience.
Provide administrative and logistical support to senior leaders as needed, including travel arrangements, meeting logistics, and special projects.
Support company philanthropic initiatives, donations, fulfillment needs, and other special projects as assigned.
Maintain and update administrative records, contact information, databases, and other company resources as assigned.