Office Operations Assistant

Ascension • Wauwatosa, WI

1d • Onsite

About The Position

This role is responsible for managing the full patient lifecycle, including greeting visitors, handling check-in/out, and scheduling or confirming appointments. The assistant will also secure necessary documentation, verify patient demographics, and obtain insurance authorizations or precertifications. Additionally, they will collect co-pays, deductibles, and previous balances, and reconcile reports and deposits to ensure financial accuracy. The position also involves answering telephones, screening calls, taking messages, and providing essential clerical support.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• 2 years medical office experience
• Experience in Cardiology

Nice To Haves

• EPIC experience helpful

Responsibilities

• Manage the full patient lifecycle by greeting visitors, handling check-in/out, and scheduling or confirming appointments.
• Secure necessary documentation, verify patient demographics, and obtain insurance authorizations or precertifications.
• Collect co-pays, deductibles, and previous balances and reconcile reports and deposits to ensure financial accuracy.
• Answer telephones, screen calls, take messages, and provide essential clerical support.

Benefits

• Paid time off (PTO)
• Various health insurance options & wellness plans
• Retirement benefits including employer match plans
• Long-term & short-term disability
• Employee assistance programs (EAP)
• Parental leave & adoption assistance
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED