Office Operations Assistant

Ascension•North Vernon, IN

11h•Onsite

About The Position

This role is for an Office Operations Assistant at Ascension Medical Group, a primary care clinic in North Vernon, IN. The position is full-time, with day shifts from Monday to Friday, 8 am to 5 pm. The assistant will be responsible for managing the patient check-in/out process, verifying information, managing scheduling, authorizations, and medical record releases. They will also oversee the revenue cycle by entering and submitting charges, and manage co-payment collections and daily reconciliation. Additionally, the role involves providing administrative and clerical support to the team.

Requirements

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Nice To Haves

Front office experience preferred

Responsibilities

Deliver a high-standard patient experience by managing the full check-in/out lifecycle, including meticulous verification of demographic information and required documentation.
Ensure seamless patient flow by proactively managing appointment scheduling, insurance authorizations, and medical record releases.
Oversee the revenue cycle by accurately entering, reviewing, and submitting daily charges for all patient procedures and services.
Safeguard departmental revenue by managing co-payment collections and performing precise daily reconciliation of reports and deposits.
Maximize departmental productivity by providing reliable administrative and clerical assistance tailored to the team's operational needs.