Office Operations Assistant

Ascension•Carmel, IN

6d•Hybrid

About The Position

This role is for an Office Operations Assistant at St. Vincent Medical Group, specifically within the Breast Care Services department. The position involves providing administrative and clerical support to patients and customers in a medical setting, working in a customer service capacity. The assistant will be responsible for greeting patients and visitors, checking them in and out, and obtaining necessary documentation. Key duties include verifying and entering demographic information, obtaining and verifying insurance authorizations/precertification, completing medical record release requests, and scheduling/confirming patient appointments. The role also requires daily entry, review, and submission of charges for patient procedures and services, collection of co-payments, and reconciliation of all daily reports and deposits for accuracy. General office and clerical support to the assigned area is also expected.

Requirements

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Medical and Front Office Experience along with strong customer service skill

Responsibilities

Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
Greet patients and visitors, check patients in and out, and obtain necessary documentation.
Verify and enter demographic information.
Obtain and verify insurance authorizations/precertification.
Complete medical record release requests and schedule/confirm patient appointments.
Enter, review and submit charges for patient procedures and services daily.
Collect co-payments and reconcile all daily reports and deposits for accuracy.
Provide general office and clerical support to assigned area.