Office Operations Assistant
Ascension•Milwaukee, WI
•Onsite
About The Position
Ascension is seeking an Office Operations Assistant to provide administrative and clerical support to patients and customers in a medical setting. This role involves customer service, managing patient check-ins and check-outs, verifying demographic and insurance information, processing medical record requests, scheduling appointments, entering and submitting charges, collecting co-payments, and reconciling daily reports and deposits. The position also includes general office and clerical support for the assigned area.
Requirements
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Responsibilities
- Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
- Greet patients and visitors, check patients in and out, and obtain necessary documentation.
- Verify and enter demographic information.
- Obtain and verify insurance authorizations/precertification.
- Complete medical record release requests and schedule/confirm patient appointments.
- Enter, review and submit charges for patient procedures and services daily.
- Collect co-payments and reconcile all daily reports and deposits for accuracy.
- Provide general office and clerical support to assigned area.
Benefits
- Paid time off (PTO)
- Various health insurance options & wellness plans
- Retirement benefits including employer match plans
- Long-term & short-term disability
- Employee assistance programs (EAP)
- Parental leave & adoption assistance
- Tuition reimbursement
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
