Office Operations Assistant
About The Position
This role is at Ascension Medical Group Clinic in Indianapolis, IN, within the Pulmonary Critical Care department. The schedule is Monday-Friday, 8 am-4:30 pm. The position focuses on creating a seamless patient arrival experience, managing check-in/out processes with hospitality and clinical readiness. It also involves leading the accuracy of patient care records by verifying demographic and insurance data, supporting the financial health of the clinic by securing insurance authorizations and managing co-payments/deposits, and orchestrating the clinic's daily flow by scheduling appointments and managing medical record requests.
Requirements
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Strong customer service background.
Responsibilities
- Manage the check-in and out process with a focus on hospitality and clinical readiness.
- Verify demographic and insurance data to ensure accurate patient care records.
- Secure necessary insurance authorizations and manage daily co-payments and deposits.
- Schedule appointments and manage medical record requests.
Benefits
- Paid time off (PTO)
- Various health insurance options & wellness plans
- Retirement benefits including employer match plans
- Long-term & short-term disability
- Employee assistance programs (EAP)
- Parental leave & adoption assistance
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
